Crashed the website

  • Kai

    (@hotspot592)


    3 years ago

    I didn’t notice any improvements with the plugin. I did however find out that it was the culprit to my job’s website crashing.

    One day, the websites images wouldn’t load, I had to contact the original creator of the website. Who told me she never saw this happen before and had to contact someone on Fivver to help figure out what the issue was. They determined that it was WP Super Cache that had got caught in a “loop”, which corrupted the database!

    This crash caused the company a sum of money to find someone who could fix the issue.

    Oddily enough, since my boss was not tech savvy, I was then “Banned” from using any other plug ins for the website, since she didn’t really understand what plug ins were.

    It’s funny because I’ve noticed the same issue has been happening to other people in the reviews as well!

Viewing 1 replies (of 1 total)
  • Gaurav

    (@gaurav984)

    3 years ago

    Thank you for your review of WP Super Cache plugin . We’re sorry to hear that you had a bad experience with our plugin and that it caused your website to crash.

    WP Super Cache is designed to improve the performance of your website by generating cached files from your dynamic WordPress blog . However, sometimes there may be conflicts with other plugins or settings that can cause issues with caching.

    We would like to help you resolve any issues you have with our plugin and make sure it works well for your website. Could you please contact us via this contact form, mention this thread and provide us with some details about your website, such as:

    • What version of WordPress and WP Super Cache are you using?
    • What other plugins are you using on your website?
    • What are your WP Super Cache settings?
    • How did you determine that WP Super Cache was the culprit of the crash?
    • Do you have a backup of your database before the crash?

    We appreciate your feedback and we hope to hear from you soon.

Viewing 1 replies (of 1 total)

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