Hello there.
We’re sorry to hear this is happening, but unfortunately, we weren’t able to locate any active tickets from you in this regard. Not on this forum, nor on our official support platform.
Our support agents would gladly help you out with this, and they’d most likely find the cause of the issue and provide you with an adequate solution, so we feel the mediocre review is not quite fair before us being able to provide any assistance, since (as mentioned above) we don’t see any tickets raised about the issues you’re experiencing.
If you did reach out to us in this regard, please let us know where and under which username/email.
Kind regards.
