Hi there,
Could you post your site’s URL here, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
Contact Support
Hi, I did send a support message around 5 days ago with no reply. URL is
https://www.bettingappguide.com
Thanks
@hugolongman
We are not seeing a private request for the site address you mentioned.
Hi, my stats went crazy yesterday.
Can you confirm which day you’re referring to? We don’t see anything unusual for this site for July 7th, 8th, or 9th.
Also, we can reset the stats for this site. To do this, we will need to confirm this via the email address that we have on-file for this site’s Primary User:
https://jetpack.com/support/primary-user/
If that is something you’d like to do, please confirm, and you will privately hear from us soon.
Hi, I have just sent a new support ticket via here
https://jetpack.com/contact-support/?rel=support
Title: Hi, my stats went crazy for yesterday, they arent right
Thank you! You’ll get a reply from us shortly.
Can you please let me know the ticket number?
I cant remeber getting a ticket number but I have still not had a reply to either of the queries submitted.
I have just submitted another one and again got no ticket nmber, just
Thank you
Your support request has been submitted to our team of Happiness Engineers. We will respond as soon as possible.
I await one of the happiness engineers to get in touch but I am not holding my breath after 3 times
@hugolongman
I cant remeber getting a ticket number but I have still not had a reply to either of the queries submitted.
I have just submitted another one and again got no ticket nmber, just
We’re still not seeing anything, so we’re going to reach out to the email address associated with the Primary User for http://www.bettingappguide.com regarding this issue.
You will hear from us soon and thank you for your patience!
@hugolongman
Since this issue was addressed via a private support request, we’re going to mark this as resolved. If you have any further questions, please start a new thread.
