• Resolved EnvisionDesign

    (@envisiondesign)


    How do I create a new Customer Email for when they buy a specific product? Do I need to buy the pro version?

    Does the default email apply to all other purchases?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support alina98

    (@alina98)

    Hi @envisiondesign ,

    YayMail itself is mainly designed for customizing existing WooCommerce email templates, not for creating completely new email types from scratch.

    However, you can achieve this by using YayMail together with third-party plugins that allow you to create new email triggers or custom order statuses. Once those plugins add new email templates, YayMail Pro can detect and let you customize them visually.

    You may want to check out some custom order status plugins or automation tools like AutomateWoo (try searching “AutomateWoo plugin” on Google).

    https://docs.yaycommerce.com/yaymail/integrations

    As for your other question yes, the default WooCommerce email (like the “Processing Order” email) applies to all purchases unless a third-party plugin creates a more specific email template.

    Since this forum does not allow discussions related to paid-plugins, kindly reach our team here to clarify any query related to that:

    yaycommerce.com/support

    Hope that helps!

    Regards,
    Alina

    Thread Starter EnvisionDesign

    (@envisiondesign)

    Would I be able to use the Conditional Logic within the Processing Email to show standard info to most but special content for a specific product?

    IE: use the current Processing Email but add in “switchable” content based upon the conditional?

    Plugin Support alina98

    (@alina98)

    Hi @envisiondesign ,

    That is correct.
    You can learn more about it here:
    https://docs.yaycommerce.com/yaymail/addons/conditional-logic

    Regards.

    Thread Starter EnvisionDesign

    (@envisiondesign)

    Do I need to buy the pro version AND the conditional add on OR just he add on?

    Plugin Support alina98

    (@alina98)

    Hi @envisiondesign ,

    Please note that it is against this forum’s policy to discuss affairs related to paid-plugins, kindly reach our team here to clarify any query related to that:

    yaycommerce.com/support

    Hope that clarifies.

    Regards,
    Alina

Viewing 5 replies - 1 through 5 (of 5 total)

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