Create Gallery Error

  • Resolved asawicke2

    (@asawicke2)


    1 year, 11 months ago

    I just downloaded this plugin to use on a clients website that we are building. This is my first time using it. Whenever I click “create gallery” in this plug in’s section of wordpress, it shows the icon loading without ever loading the page. An error appears in the console: ”

    Uncaught TypeError: e.indexOf is not a function
    at ce.fn.load (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-ui-core,utils,moxiejs,plupload,jquery-ui-tooltip&ver=6.5.4:2:82864)
    at tsvg-builder.js?ver=1718647726:11:12
    at tsvg-builder.js?ver=1718647726:2400:3
    ce.fn.load @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-ui-core,utils,moxiejs,plupload,jquery-ui-tooltip&ver=6.5.4:2
    (anonymous) @ tsvg-builder.js?ver=1718647726:11
    (anonymous) @ tsvg-builder.js?ver=1718647726:2400

    “

    Please let me know if there’s anything I’m missing on my end that contributes to why it isn’t loading!

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter asawicke2

    (@asawicke2)

    1 year, 11 months ago

    I’ve also cleared by cache and hard reloaded with no luck. Just loads infinitely without reaching the page.

    Plugin Author totalsoft

    (@totalsoft)

    1 year, 11 months ago

    Hello, dear asawicke2.

    Thank you for contacting us and reporting your problem.

    Edit our admin\js\tsvg-builder.js. Find code in line 11.

    $(window).load(

    Please edit the code and write like this.

    $(window).on(‘load’,

    We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves.

    Have a good day!

Viewing 2 replies - 1 through 2 (of 2 total)

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