Created redirect loop. Help!

  • Resolved Aaron

    (@aaronatfpc)


    7 years, 7 months ago

    Some time ago, I made a small URL change from
    https://filterproducts.com/product-category/lubricant/
    to
    https://filterproducts.com/product-category/lubricants/
    for purposes of consistency or some such thing. Today I noticed I was getting 404s to the old address and its children, so I decided to do a redirect of the form [url]/lubricant.* Bad idea! Going to the correct current page now forms a redirect loop, I think, and Chrome gives a “This page isn’t working – filterproducts.com redirected you too many times.” error. Compounding the issue, the Redirection plugin back end now doesn’t work. It won’t list the redirects so I can fix them, and gives a “Something went wrong 🙁 – Sorry, you are not allowed to do that. (rest_forbidden)” error. Turning off the Redirection plugin resolves the issue and causes the page in question to display again, but I there are other places on the site where I need the plugin operational.

    Please respond promptly. While I’m waiting, I’m going to see if I can find a way to manually find and edit the redirect list in my server files to remove my offending redirect.

    Also, please consider including a check for this kind of error in a future plugin update.

    • This topic was modified 7 years, 7 months ago by Aaron. Reason: clarification

    The page I need help with: [log in to see the link]

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  • Plugin Author John Godley

    (@johnny5)

    7 years, 7 months ago

    I don’t think the loop is connected to Redirection not working. That message indicates you are running a plugin that is blocking your REST API. You will need to allow access to the REST API and can then edit the redirect causing a loop.

    Thread Starter Aaron

    (@aaronatfpc)

    7 years, 7 months ago

    Odd. I reached into my database and deleted the row with the offending redirect, then the page in question worked fine. I initially got the Redirection plugin working again by switching from “Default /wp-json/” to “Form request”, but I switched back today with no ill effects. If the redirect loop wasn’t breaking the plugin, the only other major change I can think of that could have done it was a WooCommerce update. But I don’t know why that would do that.

Viewing 2 replies - 1 through 2 (of 2 total)

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