Creating new folders

  • Resolved roe3p

    (@roe3p)


    7 months, 2 weeks ago

    Hi,

    We have just installed WP File Manager PRO – 8.4.3. All seems to be working fine (uploads, downloads etc), but when I create a new folder, I see the error: “Unable to create folder “backing_tracks”.
    Item named “backing_tracks” already exists.”

    The folder is still created, and I see a ‘success’ popup at the same time, with the following console output:
    elfinder debug: [error] [wp_file_manager] Unable to create folder “backing_tracks”.
    Item named “backing_tracks” already exists.

    Not urgent, as the folder is being created, but thought I’d raise it especially as it mentions elfinder, which I read has been deprecated due to vulnerabilities?

    Viewing the site on latest Chrome – our wp site still uses an old version of php, though looking to upgrade imminently (hence installing wp-file-manager-pro).

    Thanks!
    Rohan

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  • file manager support

    (@filemanagersupport)

    7 months, 1 week ago

    Hi Rohan,

    Thank you for reaching out and sharing the details.

    As per WordPress community guidelines, we’re unable to provide support for the Pro version here. Please contact us directly via our website at https://filemanagerpro.io/contact/ or email us at [email protected] — we will be happy to assist you further.

    Regarding your concern about the libraries: please rest assured that we actively maintain the plugin. Any security-related issues, if discovered, are treated as a top priority and addressed immediately.

    Looking forward to assisting you directly.

Viewing 1 replies (of 1 total)

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