Hey @toristallion,
I’m not entirely sure I understand what is happening with the creative. Can you please share a screenshot so I can better understand what the issue is?
Thank you and best wishes,
Mihai
Is the creative only for the affiliate to share on their website? It’s not an actual clickable link, right?
Hey @toristallion,
Creatives are for affiliates to add to their website or to embed in their emails.
For creatives of type “image” and “text”, the image and text is clickable. When an affiliate adds the creative to their website, a visitor should be able to click the image or text and be redirected to your website. In essence, the creative is a nicer representation of the affiliate’s referral link.
If you’ve tried to click the creative from your website’s affiliate account, this won’t be clickable.
If you have any additional questions about creatives, please let me know.
Best wishes,
Mihai
Hey there,
Considering we haven’t heard back on this topic, we’ll consider it resolved.
If you have any additional questions, please let us know.
Best wishes,
Mihai
