Critaical Error Cart Page

  • Resolved fredbra

    (@fredbra)


    1 year, 8 months ago

    Hi there,

    since tuesday, 1 Octobre, clients are getting Critical error on Cart Page. I didnt have changed anything on my website, What can be causing this?

    Frederico Branco

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • ckadenge (woo-hc)

    (@ckadenge)

    1 year, 8 months ago

    Hi @fredbra,

    Thank you for reaching out.

    I tried checking your site and could not place an order as it is currently live, thus unable to try and replicate the issue from the site.

    However, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs. You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

Viewing 1 replies (of 1 total)

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