Can you help with the error please? I use this plugin A LOT I have around 15 forms created, so I cant delete and reinstall the plugin. What do you recommend?
Hi @mailisra1,
The error message is saying that PHP was unable to open the file located at wp-content/plugins/yikes-inc-easy-mailchimp-extender/includes/error_log/class-yikes-inc-easy-mailchimp-error-logging.php. That file provides the error logging utility functions for our plugin.
The inability to require a file is usually due to one of two things: the file is missing, or your server’s file permissions are incorrect. Can you check your server to see if that file exists? You can do this through SFTP, for example.
The correct file permissions are discussed in this thread: https://stackoverflow.com/questions/18352682/correct-file-permissions-for-wordpress. Directories should be 755, files should be 644. The wordpress directory should be owned by the webserver user (i.e., www-data if you are running apache). If you aren’t comfortable running terminal commands on your server, please reach out to your host. They should be able to check this for you.
Let me know if that helps,
Jon
Hello.. Thank you for your email. I just checked, and I cannot find the folder:
error_log .Strangely. I am able to navigate to:
wp-content/plugins/yikes-inc-easy-mailchimp-extender/includes/
But the error_log folder doesn’t exist.
Could it be anywhere else? Or named something else?
My existing landing page’s are working fine, with no error in taking input. But it shows me an error on the back end and sends me the email as pasted earlier.
Request you to please support with this.
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hi @mailisra1
Can you please reach out to your host to find out if your folders have the correct file permissions as Jon explained above? The fact that the folder is missing is a clue the permissions are not correct. This needs to be fixed at the server level.
Thank you.
-Tracy
