Critical error

  • Resolved ninasaether

    (@ninasaether)


    2 years, 8 months ago

    I get a critical error when trying to access wordpress customizer. When deactivating The Events Calendar I can access the customizer. Is there anyway to fix this?

    Regards
    Nina

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    2 years, 8 months ago

    Hi @ninasaether

    I’m sorry to hear that you’re having this issue. Let me help you with this one.

    Could you try manually updating our plugins to the latest version and see if that makes a difference?

    If that doesn’t help, there may be a possibility of a conflict between your plugins and themes. To prevent any issues from arising, it would be great if you could conduct a conflict test on a Staging Server to get to the root of the problem.

    Let me know how it goes.

    Plugin Support Darian

    (@d0153)

    2 years, 7 months ago

    Hi there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 2 replies - 1 through 2 (of 2 total)

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