• Resolved meneerotten

    (@meneerotten)


    After trying the setting for Appearande/Learningmodus i got a critical error in the update 4.17. Only way to get rid of this error was to resetting the update to 4.16.

    Trying the updates of 4.18 and now 4.19 still give a critical error direct after activation of the plugin.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there @meneerotten,

    Thanks for reporting this, and sorry for the trouble!

    Can you try temporarily deactivate all your plugins and check if the problem gets fixed that way? If it works, then reactivate each plugin one by one to find out which one is causing problems.

    If that doesn’t help, try to temporarily switch your theme to Twenty Twenty and see if the problem persists.

    In case that doesn’t work out and you still get critical errors, please contact us directly via this form. When submitting it, please mention this forum thread and attach any more information you can get – such as PHP error logs your host can provide for you.

    Let me know how you get on.

    • This reply was modified 2 years, 7 months ago by Stef (a11n).
    • This reply was modified 2 years, 7 months ago by Stef (a11n).
Viewing 1 replies (of 1 total)

The topic ‘Critical error’ is closed to new replies.