Hello,
did you get chance to check the issue please?
Hello Alexliii,
Thank you for reaching out to us.
Yes, we are investigating this, reproducing the issue, fixing it, and sharing the updates.
Best Regards,
Hitendra & Dotstore Team
Thanks for reply.
Any plans to release the updates?
Hello Alexliii,
Thank you for the follow-up.
We have troubleshooted your query in detail and found that the services you are using are not compatible with our plugins.
There is currently no roadmap to make it fully compatible.
So, right now the best way is to find compatible plugins that are similar.
Best Regards,
Hitendra & Dotstore Team
Hello @hitendra-chopda,
Thanks for reply.
However, it is really hard to find a similar plugin like WP Offload Media Lite , it is so popular that we can not find any replacement if search on all of market.
So, it would be great if you could make it compatible, and I am quite sure the Author of Wp offload Media would like to help if you need at at https://ww.wp.xz.cn/plugins/amazon-s3-and-cloudfront/
Thanks so much.
Hello,
The author of Wp offload already replied upon this topic at https://ww.wp.xz.cn/support/topic/can-you-please-help-to-fix-the-imcompatible/#post-17207276
and I noted that he also provided a filter document.
could you please response ?
Thanks
Any chance to check the reply by the author of Wp Offload please?
Hello Alexliii,
Thanks for reaching us again.
We have checked Wp Offload feedback and solutions. Also, that filter is already used in our plugin but is still somehow unable to work.
For this, we need to troubleshoot your query technically for site-specific so you need to contact the tech team.
Best Regards,
Hitendra & Dotstore Team
Hello,
Thanks for reply.
I am confused, if it is somehow unable to work at your side, it is not site-specific issue, right?
Thanks
Hello,
I just did check that the critical error disappeared, but the offloaded image still does not show up in the Chart size.
Thanks
Hello Alexliii,
I appreciate you sharing the update.
It would be good if you could verify the same settings on a fresh site and provide screenshots or videos if you continue to encounter the same issue.
Best Regards,
Hitendra & Dotstore Team
Hello,
Here is a video at https://lovcour1971-my.sharepoint.com/:v:/g/personal/customer_service_lovcour_com/EQgeQJ_6fzBIhXazOX9_tN4BAR3ixzxDBq9AnYYxbC31Dg?e=Lk6c5y
This video might be more clear at
https://lovcour1971-my.sharepoint.com/:v:/g/personal/customer_service_lovcour_com/Eah1TIb7PEVBrRQTE_XcEf0Bm2SI_ZD73ztrr8RguvO9BQ?e=YrGJ1p
1# Backend:
Please note that we created a fresh test site, and the url will be automatically changed to CDN.ourdomain.com, and it will show up at backend:
https://prnt.sc/XqzdC8rzcKw3
2# Frontend:
But, the image in Size chart will not show up at frontend, because it still show the image url with the format at wp-content/uploads/sites/3/2023/12/sizecharts.jpg
Here is screesnhot:
https://prnt.sc/N7FFwA6xblZx
https://prnt.sc/sMpbo0W6Ukte
Thanks
-
This reply was modified 2 years, 6 months ago by
alexliii.
Hello,
Did you got chance to check the video?
Thanks
Hello Alexliii,
Yes, we have troubleshoot your query and added fixing code in one of the plugin file.
Can you please replace the below file with the mentioned path?
Download the file from here: https://gist.github.com/sahilmultani-multidots/d96254d500885798b154583de769b978
Replace with this: “/plugins/woo-advanced-product-size-chart/includes/common-files/size-chart-contents.php”
please replace the file and share your thoughts here.
Best Regards,
Hitendra & Dotstore Team
Great, it works.
However, please check the screenshot:
https://prnt.sc/jC1Tjw03rJaG
We are using this plugin of TOP Table Of Contents at https://ww.wp.xz.cn/plugins/top-table-of-contents/
and we set Tab of contents for Posts and products:
https://prnt.sc/3N7TnlgOMsTD
At frontend, it will automatically apply Tab of contents to product descriptions:
https://prnt.sc/VyAbDCtyJ9Ec
In this case, it seems also show the menu of Table of contents to Size chart, and it is not expected.
So, could you please optimize the code and remove or disable Table of Content on Size Chart?
Thanks
