Critical Error

  • ristretto6

    (@ristretto6)


    6 years, 1 month ago

    I’ve just installed WordPress on my lindseyross.com domain, and while I got the email saying it was installed successfully, I get an error message when I log in and try to load the site:

    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    I ran the debug from the wp-config file to see that it displays these erorrs:

    Warning: require_once(/home/customya/lindseyross.com/wp-admin/admin-header.php): failed to open stream: No such file or directory in /home/customya/lindseyross.com/wp-admin/index.php on line 111

    Fatal error: require_once(): Failed opening required ‘/home/customya/lindseyross.com/wp-admin/admin-header.php’ (include_path=’.:/opt/cpanel/ea-php72/root/usr/share/pear’) in /home/customya/lindseyross.com/wp-admin/index.php on line 111

    Any idea what’s going on here?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Ketan Vyawahare

    (@ketanvyawahare)

    6 years, 1 month ago

    Hi @ristretto6,

    Thank you for posting!

    There might be 2 cases for this issue as follows:

    1. Your wordpress files are not installed properly. Please download a fresh directory from ww.wp.xz.cn and install these files through FTP or cPanel. Make sure, you don’t override the wp-content folder if you have made any changes to your site.
    2. The files are uploaded correctly but they are not having reading permissions. Hence, you are seeing the above error. Please check the permissions and see if you have following permissions or not:
    • directories – 755
    • files – 664

    Please let us know your feedback!

Viewing 1 replies (of 1 total)

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