Critical Error

  • Resolved vtaznboylei

    (@vtaznboylei)


    1 year, 10 months ago

    I am currently experiencing “There has been a critical error on this website.” on any page that utilizes the WP RSS Aggregator plugin. WPEngine has supplied me with two files to pass along to the plugin support team, which can be found here.

    Looking for help as to why the plugin is causing the critical error on pages that utilize the plugin.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Hendra Setiawan

    (@hendcorp)

    1 year, 10 months ago

    Hi @vtaznboylei

    Thanks for reaching out!

    Based on the error logs you provided, our initial investigation suggests that the critical error may be due to a conflict between the RSS Aggregator plugin and the Advanced Custom Fields (ACF) Pro plugin.

    We noticed that you’re using a WYSIWYG field in ACF Pro to display your RSS feed using the [wp-rss-aggregator] shortcode.

    We tried to replicate the setup on our local environment but were unable to reproduce the issue.

    To better understand what’s happening on your end, could you please send us your debug logs and system information as explained here?

    This will help us investigate further and provide a more accurate solution.

    Thank you, and I look forward to hearing back from you soon.

Viewing 1 replies (of 1 total)

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