critical error

  • Resolved ttttttttttttttttttttttttttt

    (@ttttttttttttttttttttttttttt)


    10 months, 3 weeks ago

    Hi, We use your plugin on another site on the same server without any issues, but with one site which does have a lot of images when we try to download the urls and ids it goes to a critical error almost immediatley.

    WE have tried updating the memory, we have upgraded to PHP 8.3, we have tried turning off all the other plugins, and we have cleared the cache each time, but we always go to an error.

    Can you suggest anything else we can do?

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  • Plugin Author Atlas Gondal

    (@atlas_gondal)

    10 months, 2 weeks ago

    @ttttttttttttttttttttttttttt sorry to hear that it’s not working. Most likely, this is due to the memory issue, can you please try to increase the memory further and try again? You can always revert back to previous state after finishing the export. Also, make sure the memory changes are being reflected in “Site Health” section or phpinfo.

    Let me know, how it goes and if it still doesn’t work then I would be happy to further investigate.

Viewing 1 replies (of 1 total)

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