Critical Error

  • Resolved kallig

    (@kallig)


    1 month, 3 weeks ago

    When I register new users and payments I get a critical error reaulting in users do not get email notifications. They are, however, added to users and members correctly, but payments do not register and emails not sent. Everything updated to latest versions.

    Please advise.
    Regards,
    Karl

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support alexandrubodea

    (@alexandrubodea)

    1 month, 3 weeks ago

    Hi @kallig,

    Could you please share the critical error message you’re receiving?

    If you only see the generic ‘Critical error’ message, you will need to check the PHP error log. In that case:

    Could you please <span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>review your PHP error log and check for any errors</span> related to our plugins? If you do not have access to the PHP error log, please ask your host provider to check what errors you have regarding this issue. Please paste in this message thread the full error message you’re seeing.

    Thread Starter kallig

    (@kallig)

    1 month, 3 weeks ago

    Fatal error: Uncaught ValueError: Unknown format specifier ” ” in /var/www/virtual/kalli.is/fhs.is/htdocs/wp-content/plugins/paid-member-subscriptions/includes/admin/class-admin-setup-wizard.php:414 Stack trace: #0 /var/www/virtual/kalli.is/fhs.is/htdocs/wp-content/plugins/paid-member-subscriptions/includes/admin/class-admin-setup-wizard.php(414): printf() #1 /var/www/virtual/kalli.is/fhs.is/htdocs/wp-content/plugins/paid-member-subscriptions/includes/admin/views/view-page-dashboard.php(157): PMS_Setup_Wizard::output_progress_steps() #2 /var/www/virtual/kalli.is/fhs.is/htdocs/wp-content/plugins/paid-member-subscriptions/includes/admin/class-admin-dashboard.php(219): include_once(‘…’) #3 /var/www/virtual/kalli.is/fhs.is/htdocs/wp-includes/class-wp-hook.php(341): PMS_Submenu_Page_Dashboard->output() #4 /var/www/virtual/kalli.is/fhs.is/htdocs/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters() #5 /var/www/virtual/kalli.is/fhs.is/htdocs/wp-includes/plugin.php(522): WP_Hook->do_action() #6 /var/www/virtual/kalli.is/fhs.is/htdocs/wp-content/plugins/paid-member-subscriptions/includes/class-submenu-page.php(168): do_action() #7 /var/www/virtual/kalli.is/fhs.is/htdocs/wp-includes/class-wp-hook.php(341): PMS_Submenu_Page->output_content() #8 /var/www/virtual/kalli.is/fhs.is/htdocs/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters() #9 /var/www/virtual/kalli.is/fhs.is/htdocs/wp-includes/plugin.php(522): WP_Hook->do_action() #10 /var/www/virtual/kalli.is/fhs.is/htdocs/wp-admin/admin.php(264): do_action() #11 {main} thrown in /var/www/virtual/kalli.is/fhs.is/htdocs/wp-content/plugins/paid-member-subscriptions/includes/admin/class-admin-setup-wizard.php on line 414

    There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    Learn more about troubleshooting WordPress.

    Plugin Support alexandrubodea

    (@alexandrubodea)

    1 month, 3 weeks ago

    This is a translation-related issue. To fix it, you can use a plugin like Loco Translate to search for the following string:

    Follow these steps to start a membership site quickly. %1s out of %2s complete.

    Most likely this is because your stranslation is missing one of the variables %1s or %2s

    The idea is that when you see variables like %1s or %2s those need to remain the same in your translated language.

    Note: Keep in mind that while using Loco Translate, after choosing the plugin and the language, you should click on the Sync button before searching for the string. This will ensure that all the strings from Paid Member Subscriptions will appear in the search.

    Thread Starter kallig

    (@kallig)

    1 month, 3 weeks ago

    Thank you alexandrubodea! Problem solved. %1s and %2s were missing the esses in translated text. Thanks again,
    Kalli

Viewing 4 replies - 1 through 4 (of 4 total)

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