Critical Error after activating plugin

  • Resolved surajdico

    (@surajdico)


    10 months, 1 week ago

    Hi everyone,
    I’ve been using the MetForm plugin on my site without any issues until recently. All of a sudden, the site started showing a critical error when the plugin is active.

    To troubleshoot, I deactivated MetForm, and the site started working fine again – so I’m confident the issue is tied to this plugin.

    What I’ve tried so far:

    • Deactivated all other plugins (except MetForm) → Still got the error
    • Switched to default theme → Error still persists with MetForm active
    • Cleared caches (I use NitroPack)
    • PHP version is compatible (running PHP 8.1)
    • No recent changes or updates before the issue started

    How can I debug or resolve this?

    • Is there a log file I can check?
    • Would reinstalling the plugin help without losing forms?
    • Could this be related to a conflict or corrupted file?

    Appreciate any help or guidance on how to fix this!

    Thanks in advance.

    • This topic was modified 10 months, 1 week ago by surajdico. Reason: updated php version

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter surajdico

    (@surajdico)

    10 months, 1 week ago

    Just an update i got this fatal error in log – PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4096 bytes) in /wp-content/plugins/metform/core/entries/action.php on line 944

    my memory is set to 512MB.

    I only have like 24 entries saved. What could cause MetForm to suddenly use so much memory?

    Plugin Support Reedwanul Haque

    (@reedwanul)

    10 months, 1 week ago

    Dear @surajdico ,

    Thanks for reaching out to us.

    We’ve received your ticket in our support center and have already responded there. Please follow the instructions provided. If you have any further questions, feel free to reply to that ticket — we’ll assist you accordingly. Your patience and cooperation are greatly appreciated.

    Best Regards,
    Reju

    Plugin Support Reedwanul Haque

    (@reedwanul)

    10 months ago

    Dear @surajdico ,

    I hope you’re doing well. You have confirmed that everything is working fine through our support center. If you have any further questions or encounter any other issues, please don’t hesitate to reach out to us.

    Also, if you’re satisfied with the plugin and our support team, we’d greatly appreciate it if you could leave us a 5-star review on ww.wp.xz.cn!

    Please navigate to the Review link from the sidebar then click the Add your own review link to put your review.

    We’re working so hard to make this plugin more and more useful to our valuable users like you and a 5-star will really help us to grow on the market.

    Best Regards,
    Reju

Viewing 3 replies - 1 through 3 (of 3 total)

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