Critical error after deactivating/reactivating pdb

  • teebark

    (@teebark)


    8 months, 3 weeks ago

    I was trouble shooting a woocommerce error, and disable all my pluigins. After reactivating, I get a critical error when accessing the admin page. I have used the mailchimp in the past, but I’m not using it now-it’s deactivated. I’m not sure if this message is related or not:

    The merge fields defined in the settings here do not match the merge fields defined for this list at MailChimp, which can result in lost data.

    The merge fields setting is missing the ADD1 field.

    Here’s what I get with Query Monitor:

    View post on imgur.com

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  • Plugin Author rolandbarker

    (@rolandbarker)

    8 months, 3 weeks ago

    The error message from the MailChimp plugin would not cause a crash, and since you’re not using it, you can keep it deactivated. Once the message is dismissed, you shouldn’t see it again.

    What I suggest you do is temporarily deactivate the Participants Database plugin, then activate any Participants Database add-on plugins you’re using. Check each one for a possible update and update them. Once that’s done, reactivate Participants Database.

    If you’re still running into the crash bug, email me at [email protected] with the details, including the specific error message you’re getting in the crash notification email that is automatically sent to the administrator.

Viewing 1 replies (of 1 total)

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