Critical error after installation

  • Resolved netpagz

    (@netpagz)


    2 years, 7 months ago

    I installed the plugin today and immediately got a critical error on the site. Here are lines from the error log (paths obfuscated):

    [25-Oct-2023 20:12:54 UTC] PHP Fatal error: Uncaught Error: Call to a member function getModel() on null in .../wp-content/plugins/woo-product-filter/functions.php:304
    Stack trace: 0 /.../wp-includes/class-wp-hook.php(310): woofilterInstallBaseMsg('')
    #1 …/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)
    #2 .../wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #3 .../wp-admin/admin-header.php(303): do_action('admin_notices')
    #4 .../wp-admin/options-general.php(64): require_once('/home/.../publi…')
    #5 {main}
    thrown in .../wp-content/plugins/woo-product-filter/functions.php on line 304

    • This topic was modified 2 years, 7 months ago by netpagz.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WBW Plugins

    (@woobewoo)

    2 years, 7 months ago

    Hello @netpagz,

    It looks like you are trying to install the Pro version without having free installed.

    The pro version is not a standalone plugin, but an addon.

    If I am wrong –

    Please contact our internal support team
    https://woobewoo.com/contact-us/

    We’ll check what’s wrong.

    Thread Starter netpagz

    (@netpagz)

    2 years, 7 months ago

    I installed the free plugin downloaded from the repository here on ww.wp.xz.cn.

    I sent a contact form submission also.

Viewing 2 replies - 1 through 2 (of 2 total)

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