Hi,
Greetings! Thank you for contacting us.
We want to address the unusual situation you are facing. Historically, no clients have encountered similar issues. The root cause might be a conflict with your other plugins.
We recommend deactivating all plugins initially, then proceeding to install and activate the Eventin plugin. Subsequently, we advise turning on each plugin one by one to identify the conflicting one.
Additionally, the problem could be related to your child theme. Consequently, we suggest activating the parent theme first for testing purposes. Please follow these recommendations and keep us informed of the outcomes.
Thanks for being with us and using our products. Good Day!
Best Regards
Hi @yuvalevy,
As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.
Thanks!
