• Resolved Alex

    (@alexanderkoch096)


    Hi,

    I noticed that on several client pages where hCaptcha is active, I receive the classic “WordPress critical error” message after clicking on the tab ?page=hcaptcha-forms.

    Do you have any idea why this is happening?

    System info: 


    Begin System Info

    -- hCaptcha Info --

    Version: 4.22.0
    Site key: Set
    Secret key: Set
    Theme: light
    Size: normal
    Language: Auto-detect
    Mode: live
    Custom Themes: Off
    Config Params: Not set
    API Host: js.hcaptcha.com
    Asset Host:
    Endpoint:
    Host:
    Image Host:
    Report API:
    Sentry:
    Backend: api.hcaptcha.com
    Turn Off When Logged In: Off
    Disable reCAPTCHA Compatibility: Off
    Allowlisted IPs: Not set
    Login attempts before hCaptcha: 0
    Failed login attempts interval, min: 15
    Delay showing hCaptcha, ms: 0
    Migrations:
    2.0.0: January 1, 1970 12:00 am
    3.6.0: January 1, 1970 12:00 am
    4.0.0: January 1, 1970 12:00 am
    4.6.0: January 1, 1970 12:00 am
    4.11.0: January 1, 1970 12:00 am
    4.22.0: January 19, 2026 5:09 am

    --- Integrations header info ---

    Show Antispam Coverage: Off

    --- Active plugins and themes ---

    Contact Form 7:
    Form Auto-Add: On
    Form Embed: On
    Live Form in Admin: On
    Replace Really Simple CAPTCHA: On
    WP Core:
    Comment Form: On
    Login Form: On
    Lost Password Form: On
    Post/Page Password Form: On
    Register Form: On

    --- Inactive plugins and themes ---

    ACF Extended:
    ACF Extended Form: Off
    Affiliates:
    Affiliates Login Form: Off
    Affiliates Register Form: Off
    Asgaros:
    Form: Off
    Avada:
    Avada Form: Off
    Back In Stock Notifier:
    Back In Stock Notifier Form: Off
    bbPress:
    Login Form: Off
    Lost Password Form: Off
    New Topic Form: Off
    Register Form: Off
    Reply Form: Off
    Beaver Builder:
    Contact Form: Off
    Login Form: Off
    blocksy:
    Newsletter Subscribe (Free): Off
    Product Review (Pro): Off
    Waitlist Form (Pro): Off
    Brevo:
    Form: Off
    Brizy:
    Form: Off
    BuddyPress:
    Create Group Form: Off
    Register Form: Off
    Classified Listing:
    Contact Form: Off
    Login Form: Off
    Lost Password Form: Off
    Register Form: Off
    CoBlocks:
    Form: Off
    Colorlib Login Customizer:
    Login Form: Off
    Lost Password Form: Off
    Register Form: Off
    Customer Reviews:
    Q&A Form: Off
    Review Form: Off
    Divi:
    Divi Comment Form: Off
    Divi Contact Form: Off
    Divi Email Optin Form: Off
    Divi Login Form: Off
    Divi Builder:
    Divi Builder Comment Form: Off
    Divi Builder Contact Form: Off
    Divi Builder Email Optin Form: Off
    Divi Builder Login Form: Off
    Download Manager:
    Button: Off
    Easy Digital Downloads:
    Checkout Form: Off
    Login Form: Off
    Lost Password Form: Off
    Register Form: Off
    Elementor Pro:
    Form: Off
    Login: Off
    Essential Addons:
    Login: Off
    Register: Off
    Essential Blocks:
    Form: Off
    Events Manager:
    Booking: Off
    Extra:
    Extra Comment Form: Off
    Extra Contact Form: Off
    Extra Email Optin Form: Off
    Extra Login Form: Off
    Fluent Forms:
    Form: Off
    Formidable Forms:
    Form: Off
    Forminator:
    Form: Off
    GiveWP:
    Form: Off
    Gravity Forms:
    Form Auto-Add: Off
    Form Embed: Off
    HTML Forms:
    Form: Off
    Icegram Express:
    Form: Off
    Jetpack:
    Contact Form: Off
    Kadence:
    Kadence Form: Off
    Kadence Advanced Form: Off
    LearnDash LMS:
    Login Form: Off
    Lost Password Form: Off
    Register Form: Off
    LearnPress:
    Checkout Form: Off
    Login Form: Off
    Register Form: Off
    Login Signup Popup:
    Login Form: Off
    Register Form: Off
    Mailchimp for WP:
    Form: Off
    MailPoet:
    Form: Off
    Maintenance:
    Login Form: Off
    MemberPress:
    Login Form: Off
    Register Form: Off
    Ninja Forms:
    Form: Off
    Otter Blocks:
    Form: Off
    Paid Memberships Pro:
    Checkout Form: Off
    Login Form: Off
    Passster:
    Protection Form: Off
    Password Protected:
    Protection Form: Off
    Profile Builder:
    Login Form: Off
    Recover Password Form: Off
    Register Form: Off
    Quform:
    Form: Off
    Simple Basic Contact Form:
    Form: Off
    Simple Download Monitor:
    Form: Off
    Simple Membership:
    Login Form: Off
    Register Form: Off
    Password Reset Form: Off
    Spectra:
    Form: Off
    Subscriber:
    Form: Off
    Support Candy:
    Form: Off
    Theme My Login:
    Login Form: Off
    Lost Password Form: Off
    Register Form: Off
    Tutor LMS:
    Checkout Form: Off
    Login Form: Off
    Lost Password Form: Off
    Register Form: Off
    Ultimate Addons:
    Login Form: Off
    Register Form: Off
    Ultimate Member:
    Login Form: Off
    Lost Password Form: Off
    Register Form: Off
    Users WP:
    Forgot Password Form: Off
    Login Form: Off
    Register Form: Off
    WooCommerce:
    Checkout Form: Off
    Login Form: Off
    Lost Password Form: Off
    Order Tracking Form: Off
    Register Form: Off
    WooCommerce Germanized:
    Return Request Form: Off
    WooCommerce Wishlists:
    Create List Form: Off
    Wordfence:
    Login Form: Off
    WP Job Openings:
    Form: Off
    WPDiscuz:
    Comment Form: Off
    Subscribe Form: Off
    WPForms:
    Form Auto-Add: Off
    Form Embed: Off
    WPForo:
    New Topic Form: Off
    Reply Form: Off

    -- Site Info --

    Site URL: https://planung.tischlerei-edelmann.at/staging
    Home URL: https://planung.tischlerei-edelmann.at/staging
    Multisite: No

    -- WordPress Configuration --

    Version: 6.9
    Language: de_DE
    User Language: de_DE
    Permalink Structure: /%postname%/
    Active Theme: Salient Child Theme 1.0
    Show On Front: page
    Page On Front: Home (#11)
    Page For Posts: Unset
    ABSPATH: /var/www/vhosts/tischlerei-edelmann.at/planung.tischlerei-edelmann.at/staging/
    Table Prefix: Length: 6 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 512M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled
    Revisions: Enabled

    -- WordPress Uploads/Constants --

    WP_CONTENT_DIR: /var/www/vhosts/tischlerei-edelmann.at/planung.tischlerei-edelmann.at/staging/wp-content
    WP_CONTENT_URL: https://planung.tischlerei-edelmann.at/staging/wp-content
    UPLOADS: Not set
    wp_uploads_dir() path: /var/www/vhosts/tischlerei-edelmann.at/planung.tischlerei-edelmann.at/staging/wp-content/uploads/2026/02
    wp_uploads_dir() url: https://planung.tischlerei-edelmann.at/staging/wp-content/uploads/2026/02
    wp_uploads_dir() basedir: /var/www/vhosts/tischlerei-edelmann.at/planung.tischlerei-edelmann.at/staging/wp-content/uploads
    wp_uploads_dir() baseurl: https://planung.tischlerei-edelmann.at/staging/wp-content/uploads

    -- WordPress Active Plugins --

    Advanced Custom Fields PRO: 6.7.0.2
    Borlabs Cookie: 3.3.23
    Contact Form 7: 6.1.4
    hCaptcha for WP: 4.22.0
    Loco Translate: 2.8.1
    Meta pixel for WordPress: 4.1.5
    Modern Image Formats: 2.6.1
    Post Types Order: 2.4.3
    Reviews Feed Pro: 1.5.0 (needs update - 2.3.0)
    Salient Core: 3.0.1
    Salient Custom Branding: 1.0.0
    Salient WPBakery Page Builder: 7.8.1
    WP Cap Control: 1.1.1
    WP Mail SMTP: 4.7.1
    WP Rocket: 3.20.0.1
    WP Rollback: 3.0.10 (needs update - 3.0.11)
    Yoast SEO: 26.8 (needs update - 26.9)

    -- WordPress Inactive Plugins --

    -- Webserver Configuration --

    PHP Version: 8.3.30
    MySQL Version: 10.11.14
    Webserver Info: Apache

    -- PHP Configuration --

    Memory Limit: 512M
    Upload Max Size: 64M
    Post Max Size: 64M
    Upload Max Filesize: 64M
    Time Limit: 180
    Max Input Vars: 1580
    Display Errors: N/A

    -- PHP Extensions --

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    -- Session Configuration --

    Session: Disabled End System Info

    Best regards
    Alex

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Viewing 2 replies - 1 through 2 (of 2 total)

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