Critical Error in WordPress caused by WPForms-Lite

  • Resolved anotheruser9001

    (@anotheruser9001)


    1 year, 4 months ago

    Fatal error: Uncaught Error: Class 'DOMDocument' not found in /var/www/html/wp-content/plugins/wpforms-lite/vendor_prefixed/tijsverkoyen/css-to-inline-styles/src/CssToInlineStyles.php:92 Stack trace: #0 /var/www/html/wp-content/plugins/wpforms-lite/vendor_prefixed/tijsverkoyen/css-to-inline-styles/src/CssToInlineStyles.php(33): WPForms\Vendor\TijsVerkoyen\CssToInlineStyles\CssToInlineStyles->createDomDocumentFromHtml('\nconvert('\nprocess_markup() #3 /var/www/html/wp-content/plugins/wpforms-lite/src/Emails/Templates/General.php(417): WPForms\Emails\Styler->get() #4 /var/www/html/wp-content/plugins/wpforms-lite/src/Emails/Templates/General.php(447): WPForms\Emails\Templates\General->save_styled('\n<!DOCTYPE html…') #5 /var in /var/www/html/wp-content/plugins/wpforms-lite/vendor_prefixed/tijsverkoyen/css-to-inline-styles/src/CssToInlineStyles.php on line 92

    This did not break after an update of wordpress, php, or a plugin. Version 1.8.9.6.

    Has support for this version be revoked?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    1 year, 4 months ago

    Hi @anotheruser9001,

    Thanks for reaching out!

    Most often, this issue occurs because the site is missing  the PHP DOM extension. To resolve this, you’ll need to contact your web host and request that they enable the PHP DOM extension on your server.

    After your web host enables the PHP DOM extension, could you please let me know if the issue is resolved?

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    1 year, 4 months ago

    Hi @anotheruser9001, 

    It looks like you’ve marked this post as resolved. If you’d like more help with using WPForms Lite, please feel free to reach out.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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