Hi @mamatrauma
I could not access the page you linked above because it’s not public.
>“There has been a critical error on this website. Please check your site admin email inbox for instructions.”
Please contact your host and ask them to check the error_log. Where they can find any errors related to Easy Social Feed (the plugin slug Easy Facebook Feed), please copy and send that to me so I can see the error and fix this issue.
You can just copy this message above and share it with the Bluehost support team and they will know what is needed.
Thanks
Here are the relevant parts of the error log:
[23-Feb-2021 23:19:05 UTC] PHP Warning: require(/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/templates/template-.php): failed to open stream: No such file or directory in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/feed.php on line 313
[23-Feb-2021 23:19:05 UTC] PHP Warning: require(/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/templates/template-.php): failed to open stream: No such file or directory in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/feed.php on line 313
[23-Feb-2021 23:19:05 UTC] PHP Fatal error: require(): Failed opening required '/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/templates/template-.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/feed.php on line 313
[23-Feb-2021 23:19:27 UTC] PHP Warning: require(/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/templates/template-.php): failed to open stream: No such file or directory in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/feed.php on line 313
[23-Feb-2021 23:19:27 UTC] PHP Warning: require(/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/templates/template-.php): failed to open stream: No such file or directory in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/feed.php on line 313
[23-Feb-2021 23:19:27 UTC] PHP Fatal error: require(): Failed opening required '/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/templates/template-.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likebox/facebook/frontend/views/feed.php on line 313
[24-Feb-2021 17:18:05 UTC] PHP Warning: require(/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/templates/template-.php): failed to open stream: No such file or directory in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/feed.php on line 313
[24-Feb-2021 17:18:05 UTC] PHP Warning: require(/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/templates/template-.php): failed to open stream: No such file or directory in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/feed.php on line 313
[24-Feb-2021 17:18:05 UTC] PHP Fatal error: require(): Failed opening required '/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/templates/template-.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/feed.php on line 313
[24-Feb-2021 17:58:09 UTC] PHP Warning: require(/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/templates/template-.php): failed to open stream: No such file or directory in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/feed.php on line 313
[24-Feb-2021 17:58:09 UTC] PHP Warning: require(/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/templates/template-.php): failed to open stream: No such file or directory in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/feed.php on line 313
[24-Feb-2021 17:58:09 UTC] PHP Fatal error: require(): Failed opening required '/home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/templates/template-.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home4/qgneapmy/public_html/wp-content/plugins/easy-facebook-likeboxold/facebook/frontend/views/feed.php on line 313
Hi @mamatrauma,
Thank you for sharing the error log. I am happy to inform you that this issue has been fixed in the development environment and the new version will be released soon.
Thanks!
Thank you @danish-ali. You wrote, “Thank you for sharing the error log. I am happy to inform you that this issue has been fixed in the development environment and the new version will be released soon.”
Can you say how soon? Hoping to publish this site soon.
Hi @mamatrauma,
I am sorry, I can’t give you any timeline for the next release but you can find the beta version from the following google drive link.
https://drive.google.com/file/d/1O3GEbnV_W4hMd4ChvM4RHbZY-cVZcX7n/view?usp=sharing
Let me know if it works for you.
