Critical error on adding new source

  • Resolved marbaque

    (@marbaque)


    1 year, 2 months ago

    I am trying the free version of the plugin, but I get a critical error every time I try to include a new source.

    WP RSS Aggregator has encountered a critical error. The safest course of action is to deactivate the plugin and any of its add-ons on this site using the button below. Once you’ve done that, you may reactivate them and start using the plugins again. If the problem persists, please copy the below error and send it to our support team with an explanation of when and how it happened.

    Error Message:
    Undefined constant "SimplePie\CURLOPT_TIMEOUT" (wp-includes/SimplePie/src/SimplePie.php:957)

    Stack trace:
    #0 /wp-includes/SimplePie/src/SimplePie.php(1725): SimplePie\SimplePie->get_cache_filename()

    #1 /wp-includes/SimplePie/src/SimplePie.php(1589): SimplePie\SimplePie->fetch_data()

    #2 /wp-content/plugins/wp-rss-aggregator/includes/feed-importing.php(418): SimplePie\SimplePie->init()

    #3 /wp-content/plugins/wp-rss-aggregator/includes/feed-processing.php(225): wprss_fetch_feed()

    #4 /wp-includes/class-wp-hook.php(324): wprss_updated_feed_source()

    #5 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

    #6 /wp-includes/plugin.php(517): WP_Hook->do_action()

    #7 /wp-includes/post.php(5029): do_action()

    #8 /wp-includes/post.php(5162): wp_insert_post()

    #9 /wp-admin/includes/post.php(453): wp_update_post()

    #10 /wp-admin/post.php(227): edit_post() #11 {main}

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Hendra Setiawan

    (@hendcorp)

    1 year, 2 months ago

    Hi @marbaque

    Thank you for reaching out! The error message you’ve shared:

    Undefined constant "SimplePie\CURLOPT_TIMEOUT"

    points to an issue with the SimplePie library, which Aggregator uses to process RSS feeds. This kind of error can happen due to a compatibility glitch, a conflict with another plugin, or an issue with your site’s setup. Here’s what I recommend to get things working again:

    1. Deactivate and Reactivate the Plugin: Go to your WordPress dashboard, deactivate WP RSS Aggregator, then reactivate them. This can sometimes clear up temporary issues or reset things.
    2. Look for Plugin Conflicts: Temporarily turn off all other plugins except WP RSS Aggregator. Then, try adding a new source again. If it works, turn your plugins back on one by one to find out which one might be causing the problem. We highly recommend performing this on a staging, local, or development version of your website to avoid any disruptions to your live site.
    3. Make Sure Everything’s Up to Date: Check that your WordPress core, themes, and all plugins are running the latest versions. Outdated software can sometimes lead to errors like this.

    If you try these steps and the error persists, I’d be happy to dig deeper. Could you please share a few more details?

    • The RSS feed URL you’re trying to add.
    • A list of the active plugins on your site.
    • Your WordPress and PHP versions.
    • Your PHP error logs. This will give us more details about what’s going wrong.

    A Quick Workaround

    While we sort this out, you could try adding a different RSS feed to see if the issue is specific to the one you’re using. If other feeds work fine, there may be something unusual about that particular feed.

    Thank you for your patience—I’m confident we can get this sorted out for you. Please let me know how these steps go or if you need any more help.

    Thread Starter marbaque

    (@marbaque)

    1 year, 2 months ago

    Thank you @hendcorp. I tried deactivating the plugin. I deactivated other plugins as well and I still get the same error.

    I used different RSS sources, with the same result. Also, used the importing too import an OPML file, it seems to work, but when I enter one of the sources, I get the same error.

    Im using Twenty Twenty-Three (twentytwentythree) theme

    Active Plugins:

    • Breadcrumb NavXTVersion 7.4.1 by John Havlik | Auto-updates enabled
    • Enable Media ReplaceVersion 4.1.5 by ShortPixel | Auto-updates disabled
    • Font AwesomeVersion 5.0.1 by Font Awesome | Auto-updates disabled
    • Pressidium Cookie – ConsentVersion 1.7.1 by Pressidium | Auto-updates enabled
    • Simple CSSVersion 1.1.1 by Tom Usborne | Auto-updates disabled
    • Site Kit by GoogleVersion 1.148.0 by Google | Auto-updates enabled

    Website with the problem: https://www.networkofopenorgs.org

    • This reply was modified 1 year, 2 months ago by marbaque.
    • This reply was modified 1 year, 2 months ago by marbaque.
    Plugin Support Hendra Setiawan

    (@hendcorp)

    1 year, 2 months ago

    Hi @marbaque

    Thank you for the update and for the troubleshooting steps you’ve already taken, I really appreciate your efforts! Let’s dive a bit deeper to resolve this issue for you.

    • Check Site Health: Go to Tools > Site Health > Info > Server and share your PHP and cURL versions. (If cURL isn’t listed, ask your host to enable it.)
    • Reinstall Plugin: Since deactivating didn’t fully resolve the issue, let’s try a fresh start. Deactivate and delete WP RSS Aggregator, reinstall it from the WordPress plugin directory, and then try adding a source again.
    • Check Error Logs: If the issue persists, check your PHP error logs in your hosting panel (e.g., cPanel or Plesk) or ask your host to provide them. Once you have the logs, please share them with us so we can analyze the issue further.
    • Share RSS Sources: Since different sources gave the same result, could you share the RSS feed URLs you’re trying? I’d be happy to test them on my end.

    Let me know what you find, and we’ll keep troubleshooting together. Thanks for your patience—I’m here to help!

    Thread Starter marbaque

    (@marbaque)

    1 year, 2 months ago

    Thank you, it is solved. Our technology guys fixed it on the server. So, not a plugin issue. That said, the plugin was showing misleading error messages and instead of saying that it’s missing the curl dependency, it wrongly said that the feed that we’re trying to use is malformed.

    Plugin Support Hendra Setiawan

    (@hendcorp)

    1 year, 2 months ago

    Hi @marbaque

    Thanks for getting back to us! I’m glad to hear the issue is resolved.

    I appreciate your feedback regarding the error message. I’ll pass this along to our team so we can improve error handling in future updates.

    If you run into any other issues or need further assistance, feel free to reach out. I’m happy to help!

Viewing 5 replies - 1 through 5 (of 5 total)

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