Just an update, don’t now believe this is an issue with the plugin, moreso a plugin conflict with the plugin “Duplicate Post”.
Never had an issue previous. Any assistance would be great,
Kind Regards
Hi, Thank you for reporting.
I have installed https://ww.wp.xz.cn/plugins/duplicate-post/ and this plugin and seems there is no conflict with that plugin. Can you recheck that?
Also can you check your server error log and see what errors are there?
Hi Shamim,
Apologies, it appears that it may not be a conflict afterall. I thought that was initially the case when i was testing.
I’ve tried going to Dashboard > Pages after deactivating Duplicate Post and it still hangs on a white page; it appears that it may be an issue with memory (first time with this error, but then again, i’m a n00b at this :))
[22-May-2020 19:03:25 UTC] PHP Warning: session_start(): open(/home/sites/pesonline.co.uk/tmp//sess_13503ec7895c105fac231301fff60db0, O_RDWR) failed: No such file or directory (2) in /home/sites/pesonline.co.uk/public_html/wp-content/plugins/js-support-ticket/js-support-ticket.php on line 776
[22-May-2020 19:03:25 UTC] PHP Warning: session_start(): Failed to read session data: files (path: /home/sites/pesonline.co.uk/tmp/) in /home/sites/pesonline.co.uk/public_html/wp-content/plugins/js-support-ticket/js-support-ticket.php on line 776
[22-May-2020 19:03:26 UTC] PHP Fatal error: Out of memory (allocated 102760448) (tried to allocate 303104 bytes) in /home/sites/pesonline.co.uk/public_html/wp-includes/functions.php on line 4609
Hope this helps 🙂
This has nothing to do with this plugin.
Did you changed your session path? I see you have two // after tmp. If you did not change session path or do not know how to change, you can contact your host to solve the issue. Seems you need to remove trailing / from your session path.
Also session is started by js support ticket plugin. You can contact their support also to declare session path before session start.
