• Resolved aistrategic

    (@aistrategic)


    Critical error message when plugin is active when I try to access “add plugin” screen. Tested with other plugins disabled and with default wordpress theme.

    “There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.”

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Hi aistrategic,

    Thank you for reaching out with this critical error.

    Based on the error you’re describing and the version number (3.2.0), we suspect you might be using a plugin from a different developer. Our plugin, WP Events Manager, is currently at version 2.2.1. The version number 3.2.0 is associated with a different plugin, WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce.

    To confirm which plugin you’re using, please go to your WordPress dashboard and navigate to Plugins. Look for the plugin’s name and its author.

    Once you confirm this, we can make sure you get the right support.

    Best regards,
    Brianvu-tp

    Thread Starter aistrategic

    (@aistrategic)

    Yup, apologies, too many browser windows open and got a little scrambled since I can’t access plugin links from inside the plugin areas.

    Plugin Support brianvu-tp

    (@briantp)

    Hi aistrategic,

    To get the best help for the issue you’re having, you’ll want to contact the support team for the plugin you are using, which is  WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce.

    If you’re satisfied with the support we’ve provided, we would greatly appreciate it if you could leave us a 5-star review. A nice rating is a big motivation for us to keep up the hard work, and it’s really important to us.

    Thank you very much for your feedback.

    Best regards,
    Brianvu-tp

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Critical Error Version 3.2.0’ is closed to new replies.