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  • Plugin Author Heateor Support

    (@heateor)

    Hi there,

    You can enable WordPress debugging and check the error log. To enable debugging, search for following code in the wp-config.php file in the root folder of your website

    define('WP_DEBUG', false);

    and replace with the following:

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', true);

    After that activate the plugin. Once you get “There is a Critical Error…” message, check the error_log file in the root folder of your website and let me know if there is any relevant error.

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