Critical Error When Deactivating Plugin

  • Resolved losto

    (@losto)


    1 year, 2 months ago

    Critical Error When Deactivating Plugin

    A critical error is generated on the website because when you try to deactivate the plugin from the WooCommerce checkout page, it somehow deactivates the WooCommerce plugin, which is necessary for the website to be active.

    HOW CAN THE SAME ERROR BE GENERATED?
    Activate the plugin from the plugin page. Once activated, go to the WooCommerce checkout page and click the three dots to deactivate. A critical error will be generated for the entire website.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jose Mortellaro

    (@giuse)

    1 year, 2 months ago

    Hi @losto

    Can you clarify what you mean by ‘go to the WooCommerce checkout page and click the three dots to deactivate’?

    As far as I know, the WooCommerce checkout page is where customers place their orders. How would someone deactivate a plugin from there? Are you referring to a different page or a specific WooCommerce setting?

    Plugin Author Scott Paterson

    (@scottpaterson)

    1 year, 1 month ago

    Hi @losto,

    After looking into this issue more, it appears to be an issue with WooCommerce. If you try to deactivate any other gateways this same way, they also have the same error.

    I would recommend that you to to your admin plugin page and disable / delete any gateways you don’t want from there.

    I hope that helps. If you have any other problems or questions, please let me know.

    Best,
    Scott

Viewing 2 replies - 1 through 2 (of 2 total)

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