Critical Error when logging in

  • jwremodelingllc

    (@jwremodelingllc)


    4 years, 8 months ago

    Hi I am new to wordpress and am having issues logging in. I keep getting a white screen that just says a critical error has occurred. Any starting points to help figure this out?

    • This topic was modified 4 years, 8 months ago by t-p. Reason: Moved to fixing WordPress from Everything else WordPress

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    4 years, 8 months ago

    Critical Error:

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host. Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://ww.wp.xz.cn/support/article/debugging-in-wordpress/

    You can also try this:
    – Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
    – If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

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