Critical Error with WordPress block editor

  • Resolved jemalwp

    (@jemalwp)


    1 year, 11 months ago

    Hello, I only use the free services of the Jetpack plugin. But now, I can not save or update pages and posts in my WordPress block editor.

    Instead I get this error :

    “Updating failed. Could not update the meta value of _jetpack_memberships_contains_paid_content in database.”

    PLEASE HELP ME SOLVE THIS

Viewing 6 replies - 1 through 6 (of 6 total)
  • Emily A. (a11n)

    (@happyaxident)

    1 year, 11 months ago

    Hi there,

    Sorry to hear you’ve run into that error!

    Hello, I only use the free services of the Jetpack plugin. 

    The error you’re seeing is related to paid content on a website; do you have anything behind a paywall or membership area? It is possible to use those features even with the free Jetpack plugin.

    It would help to take a closer look at your site. Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    Thread Starter jemalwp

    (@jemalwp)

    1 year, 11 months ago

    I do not have any paid or membership content on my website. “link here” I am not using the “Paid content block” in any area of my website.

    Gaurav

    (@gaurav984)

    1 year, 11 months ago

    Hi @jemalwp,

    Thanks for sharing the link. I checked and your website is not connected with Jetpack properly.

    To fix this please delete and reinstall the Jetpack plugin.

    Let us know if the issue persists after you have re-installed Jetpack and we can investigate further.

    Best,

    Thread Starter jemalwp

    (@jemalwp)

    1 year, 11 months ago

    By the time you checked, I had disabled all plugins when i was trying to fix some issues but this error is still available,,,, even after delete and reinstall jetpack

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    1 year, 11 months ago

    Hello there – could you please download the below plugin, upload and activate it on your site:

    Once activated, it will remove any stale Jetpack data on the site (including the settings you have set in Jetpack) and the plugin will uninstall automatically.

    After that, please uninstall and reinstall the Jetpack plugin, then try to connect again.

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    1 year, 11 months ago

    Hello @jemalwp,

    Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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