Critical Errors on Registration

  • Resolved mcmurphy78

    (@mcmurphy78)


    4 months, 1 week ago

    I am receiving critical error on my site’s registration page as well as the Registered Members page.

    Any help would be greatly appreciated as I am sure I caused the error at some point.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • profilegrid2

    (@profilegrid2)

    4 months, 1 week ago

    Hello @mcmurphy78,

    We have analyzed the issue and found no problems during our rigorous testing. The issue may be site-specific, and we would need additional information from you to investigate further.

    To better understand why the problem is occurring and to determine a viable solution, please share the following details from your WordPress dashboard:

    • The list of active plugins
    • The currently active theme details
    • The Site Health information (Tool >> Site Health >> Info in dashboard)

    Once we have this information, we’ll be able to proceed with further analysis.

    • This reply was modified 4 months, 1 week ago by profilegrid2.
    profilegrid2

    (@profilegrid2)

    4 months ago

    @mcmurphy78 Due to the lack of further response from your end, we are marking this topic as resolved.

    If you still need our support, please respond back or contact us from our support page.

Viewing 2 replies - 1 through 2 (of 2 total)

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