Critical error

  • 88speedkeys

    (@88speedkeys)


    9 months, 4 weeks ago

    I’ve been using this plugin for quite a while now. If it works, then it works, duh… but I encountered two issues that seem to be reoccurring.
    First; updating the plugin takes more than ‘several minutes’. It may actually take up more than an hour…
    Second, today it gave a critical error on a WooCommerce product-page. Deactivating the plugin immediately solved the error, but my client is really adamant about using a review option.
    I can’t really find out why this happens. Help is appreciated.

    • This topic was modified 9 months, 4 weeks ago by 88speedkeys.
Viewing 1 replies (of 1 total)
  • Plugin Contributor Sabbir Mahmud

    (@sadhinsabbir)

    9 months, 4 weeks ago

    Hi@88speedkeys

    Thanks for using our plugin and for sharing your feedback.

    The update delay and critical error you mentioned aren’t expected, so we’d like to investigate further.

    These issues can sometimes be caused by server settings or conflicts with other plugins.

    Would you please contact our dedicated support team so that we can get some more information on this.

    We’ll work with you to get it fixed quickly so your client can keep using reviews without interruption.

    Best regards 🙂

    Sabbir

Viewing 1 replies (of 1 total)

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