critical issue error syncing your site

  • Resolved wppoet

    (@wppoet)


    5 years, 2 months ago

    No matter what I do, and I’ve created a new account and connected it and validated the email address, I keep getting this message in a site that I manage: “1 critical issue: The information synced by Jetpack ensures that Jetpack Search, Related Posts and other features are aligned with your site’s current content.

    Error Jetpack has detected that data is not properly in sync which may be impacting some of your site’s functionality. Click here to start a full sync to align Jetpack with your site data. If you still notice this error after running a full sync, please contact support for additional assistance.

    Contact Jetpack Support (opens in a new tab)”

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  • Thread Starter wppoet

    (@wppoet)

    5 years, 2 months ago

    This site uses woocommerce and automated taxes and it appears to be working. Why the not synced error message?

    Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    5 years, 2 months ago

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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