• Resolved iamrenjithmb

    (@iamrenjithmb)


    I have scheduled a CRON job to perform in each 6 hour in a day.

    The scheduled CRON job shows last activity 3 hours, or 4 hours ago and it looks stuck.

    When we perform the manual import it will takes only 50 minutes and will complete the import process.

    But the CRON process will get stuck after some time. How to fix this. Please advise

    https://prnt.sc/134atip

    The page I need help with: [log in to see the link]

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  • Plugin Author WP All Import

    (@wpallimport)

    Hi @iamrenjithmb,

    But the CRON process will get stuck after some time. How to fix this. Please advise

    Please check your cron job settings and make sure that:

    • You’re using a command like “wget” or “curl” an the cron URLs are wrapped in quotes.
    • The “processing” cron job is running every 2 minutes.

    (Example of working cron jobs: https://d.pr/yVQJ4V)

    In addition to that, go to All Import › Manage Imports and check the “History Logs” page for your import. If you see a lot of “Log Unavailable” entries, your server is likely terminating the processing cron job before it can finish. In this case, you should:

    • Go to All Import › Manage Imports › Import Settings and change the records per iteration for your import down to 1: https://d.pr/i/Vakkd3.
    • Go to All Import › Settings and try lowering the “Cron Processing Time Limit” to 50.

    Let us know how it goes.

    Plugin Author WP All Import

    (@wpallimport)

    Hi @iamrenjithmb,

    I’m marking this as resolved since it’s been inactive for a few weeks now. Please open up a new topic if you still have any questions.

Viewing 2 replies - 1 through 2 (of 2 total)

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