• Resolved cnlselectronics

    (@cnlselectronics)


    Hello,

    When we click “import now” and watch the import happening it seems to update the products very quick without issue. However, if we come off that page to allow it to update in the background. We could refresh the page after 30 minutes and it hasnt updated anymore since then. We have no server errors in the logs for anything stopping it or resources being limited. I wondered if you know what could cause such an issue please?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter cnlselectronics

    (@cnlselectronics)

    We have rolled back woocommerce currently with no success. Have the latest version of your plugin. Also removed our CDN with Quic Cloud(Litespeed) including Litespeed Cache plugin but it appears to be the same issue.

    This is something we havent checked in a while but it used to update really quite quick. Now its taking around 1 hour for 500 items but we have 0 server restrictions (or changes)

    Plugin Support rzepsen

    (@rzepsen)

    Hi @cnlselectronics

    Thank you for contacting us. I’m afraid I’m going to have to look into this problem directly from within the shop.

    Could you report this problem directly to the plugin’s official channel?

    Thank you

    Plugin Support rzepsen

    (@rzepsen)

    Hi @cnlselectronics

    We have not received a message from you on the plugin official support channel.

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 3 replies - 1 through 3 (of 3 total)

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