Plugin Support
Jasmine
(@hyenokian)
Dear @reeshabh882,
Thank you for your topic.
Please provide a link to where your quiz is set up and accessible to guests so that we can check your case.
As for your second inquiry, I want to mention that we unfortunately do not have this feature available at the moment.
By the way, thank you for your suggestion.
We appreciate it, as it’s mutually beneficial for both of us.
I’ll forward your request to our PM team for consideration in our future updates, and we’ll make sure to let you know if we add this feature in the future.
Looking forward to your response.
Thank you.
Hi Jasmine,
Thank you for your response. quiz link is https://www.cbctopglicensing.com.au/quiz/.
for my second query is it okay that i can do this with custom javascript or jquery. will affect or conflict with plugin files with any other code on that?
Plugin Support
Jasmine
(@hyenokian)
Dear @reeshabh882,
Thank you for your reply.
We noticed that you are using an older version of the plugin.
Please update to the latest version (6.6.3.5) and check if the issue resolves itself.
It’s likely that updating will fix the problem.
Here is the Update Guide:
https://quiz-plugin.com/docs/plugin-setup-and-installation/
You can make a DB backup before updating for your safety (you can use UpdraftPlus).
Once you’ve done that, let us know if the issue persists.
If it does, we will continue investigating the case and provide support with the latest version.
Looking forward to hearing from you.
Thank you.
Plugin Support
Jasmine
(@hyenokian)
Dear @reeshabh882,
We’re closing this ticket for now as we last heard from you 1 week ago.
If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.
Thank you.
