Could you log in to your site via FTP, delete the Jetpack plugin folder, and reinstall the plugin manually like so:
http://codex.ww.wp.xz.cn/Managing_Plugins#Manual_Plugin_Installation
If that doesn’t help, could you post your site URL here so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
http://jetpack.me/contact-support/
You might also want to check for errors in your browser’s inspector when Jetpack is active, as explained here:
http://jetpack.me/support/activate-and-deactivate-modules/
Thanks!
Thread Starter
csanyk
(@csanyk)
I’m having trouble with my host at the moment, but will attempt to delete the jetpack directory and manually install as soon as I am able.
Thread Starter
csanyk
(@csanyk)
Manual install didn’t help; I’ll send the site url privately…
Thread Starter
csanyk
(@csanyk)
Update: Determined the problem to be caused by a conflict between Jetpack 2.7 and another plugin, Scripts Gzip.
I’ve temporarily disabled Scripts Gzip to alleviate the problem.
Are you referring to this plugin?
http://ww.wp.xz.cn/plugins/scripts-gzip/
Since it hasn’t been updated in more than 3 years, I wouldn’t recommend using it. It might be safer to use other caching plugins like WP Super Cache or W3 Total Cache.
Thread Starter
csanyk
(@csanyk)
Indeed! I’ve discontinued use of Scripts Gzip. I had previously been using W3 Total Cache, and switched away from it within the last year when it was revealed to have a security problem — I may give it another try.
Just thinking, and I don’t know that you’re the right person to suggest this to, but maybe WP should notify an administrator when a plugin, theme, etc. hasn’t been updated in a very long time? That way I could pro-actively look for an actively-maintained product that can replace something that is no longer being developed/supported before it causes an actual problem.
maybe WP should notify an administrator when a plugin, theme, etc. hasn’t been updated in a very long time?
That’s something you could bring up on Core Trac. That could be a good idea, although I can think of some plugins that were not updated in the past 2 years and still work well.
You might also want to search the plugin repository: I wouldn’t be surprised if there was a plugin that could warn you about other plugins if they’re too old 🙂
