CSS file could not be saved
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Hi,
We have received the error of css file could not be saved. It started occurring after using the re-create plugin feature.
Here are some methods we tried which didn’t resolve the issue:
- Disconnecting and reconnecting the profile
- Updating the plugin
- Updating other plugins
- Uninstalling and reinstalling the plugin
The website is an elementor website.
Screenshot here: https://snipboard.io/vwVyh8.jpg
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To add, this error was received after step 3, selecting the style of the plugin:
trustindex Error with wp_remote_post, error message:
cURL error 28: SSL connection timeoutAfter refreshing the page or going to another page and coming back, the css could not be saved error appears instead.
Hi @webfurnace !
Please send us the whole troubleshooting text!
https://snipboard.io/jbQgkG.jpg
https://snipboard.io/JIlY2m.jpg
Feel free to write us, if you need further assistance,
Trustindex
Oops, apologies. Here’s the text:
URL: https://offers.tropicalgazebos.com.au
MySQL Version: 8.0.37
WP Table Prefix: wp_
WP Version: 6.5.5
Server Name: offers.tropicalgazebos.com.au
Cookie Domain: offers.tropicalgazebos.com.au
CURL Library Present: Yes
CSS path: /home/ac4iwyu/public_html/wp-content/uploads/trustindex-google-widget.css
PHP Info:
Version: 7.4.33
Memory Usage: 9.63MB
Memory Limit: 1024M
Max Upload Size: 100M
Max Post Size: 100M
Allow URL fopen: On
Allow URL Include: Off
Display Errors: Off
Max Script Execution Time: 600 seconds
WP_HTTP_BLOCK_EXTERNAL: not defined
WP_ACCESSIBLE_HOSTS: not defined
Plugin: Widgets for Google Reviews
Plugin Version: 11.9
Options:
active: 1
version: 11.9
page-details: Array
(
[id] => ChIJtzogLRWxEmsRGjCq-5OnZgc
[name] => “Tropical Gazebos And Bali Huts”
[avatar_url] => https://lh3.googleusercontent.com/-YukoqbvqXYg/AAAAAAAAAAI/AAAAAAAAAAA/mXrZDdaqBKk/s160-c-k-mo/photo.jpg
[write_review_url] => https://www.google.com/maps/place//data=!4m3!3m2!1s0x6b12b1152d203ab7:0x766a793fbaa301a!12e1
[address] => 25 Violet St, Miranda NSW 2228, Australia
[rating_number] => 40
[rating_score] => 5
)subscription-id: proxy-check: style-id: 13 review-content: <div class="ti-widget" data-layout-id="13" data-set-id="" data-pid="" data-pager-autoplay-timeout="6" data-review-target-width="275" data-language="en" > <div class="ti-widget-container ti-col-4"> <div class="ti-footer source-%platform%"> <div class="ti-row"> <div class="ti-profile-img"> <img src="PLATFORM_URL_LOGO" alt="%site_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %site_name%</div> <span class="ti-stars"><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span></span> <div class="ti-rating-text"> <span class="nowrap"><strong>RATING_NUMBER PLATFORM_NAME reviews</strong></span> </div> <!-- HEADER-BUTTON-START<div class="ti-header-write-btn-container"> <a href="%footer_link%" class="ti-header-write-btn" role="button" aria-label="Write a review to %platform%" target="_blank" rel="noopener" >Write a review</a> </div> HEADER-BUTTON-END --> </div> </div> </div> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next" aria-label="Next review" role="button"></div> <div class="ti-prev" aria-label="Previous review" role="button"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-text-container ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Hide" data-open-text="Read more" ></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-line"> <div class="dot"></div> </div> <div class="ti-footer-filter-text"><!-- FOOTER FILTER TEXT --></div> </div> </div> </div> filter: scss-set: dark-background lang: en no-rating-text: 0 dateformat: rate-us-feedback: verified-icon: 0 enable-animation: 1 show-arrows: 1 content-saved-to: show-reviewers-photo: 1 download-timestamp: 1720852224 widget-setted-up: 1 disable-font: 0 show-logos: 1 show-stars: 1 load-css-inline: align: review-text-mode: amp-hidden-notification: review-download-token: dc5fe0a208 review-download-inprogress: review-download-request-id: c884fd561218g304 review-download-modal: 0 review-download-is-connecting: review-manual-download: reply-generated: footer-filter-text: 0 show-header-button: 0 reviews-load-more: 1 activation-redirect: notifications: Array ( [not-using-no-connection] => Array ( [timestamp] => 1720075523 [active] => [do-check] => ) [rate-us] => Array ( [active] => 1 [timestamp] => 1720075523 ) [not-using-no-widget] => Array ( [active] => [timestamp] => 1719996362 ) ) update-version-check: 11.9 ab-rand: 3 top-rated-type: top-rated-date:Reviews: Array
(
[0] => stdClass Object
(
[id] => 1
[hidden] => 0
[user] => Emilie Capes
[user_photo] => https://lh3.googleusercontent.com/a/ACg8ocK4lCOqCoTjeY8km5aGstzCpMrlgJRpe79LQAsCNDf0_9BkwA=s120-c-rp-mo-br100
[text] => Marcello did a great job repairing a leaking roof, re-waterproofing an upstairs balcony and replacing a rotten handrail. They were quick to diagnose the issue (which others had looked at and could not figure out!) and completed the job with great care. His communication was great, always keeping me in the loop throughout the process with no hidden surprises. Thanks Marcello and team!
[rating] => 5.0
[highlight] =>
[date] => 2024-06-24
[reviewId] => ChZDSUhNMG9nS0VJQ0FnSURMOE5UamZBEAE
[reply] =>
)[1] => stdClass Object ( [id] => 2 [hidden] => 0 [user] => Bob Cooke [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocK8Dp4jEdkF0_NuTxN9BdTxJ7jbF9AYTC5Dv8XwoJjPaPCV1Q=s120-c-rp-mo-br100 [text] => Delighted with the recent Gazebo roof re-thatch.Marcello was very professional, courteous, an excellent tradesman. The before and after pictures provided 👍 [rating] => 5.0 [highlight] => [date] => 2024-06-23 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUNMNjZ5VkJnEAE [reply] => ) [2] => stdClass Object ( [id] => 3 [hidden] => 0 [user] => Shilpi N [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjWiZ4wQsqp9AkrdKhfxWmk9cf0BxIxPtcEdcNP7DqH2J-Gx9OzD=s120-c-rp-mo-br100 [text] => Excellent work! Very professional job [rating] => 5.0 [highlight] => [date] => 2024-05-29 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSURUbjYyUVpBEAE [reply] => ) [3] => stdClass Object ( [id] => 4 [hidden] => 0 [user] => Sahal Sido [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjUL3lFv64doj4YhLVwAbhUcjI-1OO3WAc-wZjlFWvuo3AAqlQs=s120-c-rp-mo-br100 [text] => Our pool side deck was falling apart Marcello and his team from start to finish went above and beyond not to mention there workman ship was well above expected very happy for choosing these guys and would not reccomend looking any where else !thank you again guys !! [rating] => 5.0 [highlight] => [date] => 2024-05-18 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUNUM2JDdk5REAE [reply] => ) [4] => stdClass Object ( [id] => 5 [hidden] => 0 [user] => Sonia Armytage [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjULXHBVkR9ex-wvdiT_MDlfwPD3Ehg3sWIWNpai1TAo23HOHHBT=s120-c-rp-mo-br100 [text] => Marcello was fast, skillful and lovely, and our new hut 'hair' looks amazing! Our retreat guests are enjoying relaxing in the shade, and seeing the beautiful workmanship. [rating] => 5.0 [highlight] => [date] => 2024-03-22 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUQ5dDZYMGRREAE [reply] => ) [5] => stdClass Object ( [id] => 6 [hidden] => 0 [user] => Adrina Atamian [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocJ_H_wQS2Ap8nmkrA3dSL6iACa4kRoTXCCsYEvb6bRHNBTtwg=s120-c-rp-mo-br100 [text] => My 15 year old pool side Cabana was in desperate need of a new roof. The team at Tropical arrived on time & finished the entire thing in one day. Very efficient and great job [rating] => 5.0 [highlight] => [date] => 2024-02-12 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUNkdE12bmVREAE [reply] => ) [6] => stdClass Object ( [id] => 7 [hidden] => 0 [user] => Kerry hunter [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLpNLuP8-3DFjxnIjqm0wOs-IWyH7209kRAKodH79Zy7nBSYg=s120-c-rp-mo-br100 [text] => A very professional job. I would recommend this business to anyone who would require a new thatch roof. Nothing is too difficult and Marc is so obliging. [rating] => 5.0 [highlight] => [date] => 2024-02-09 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSURLcHNPTFBnEAE [reply] => ) [7] => stdClass Object ( [id] => 8 [hidden] => 0 [user] => Glenn Salkeld [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLRV6Y4Wn-Op5p1imDNzQqi0B0v_dKzHwpwvHD3IFS4_tdd9A=s120-c-rp-mo-br100 [text] => Marcello and his team delivered the goods. Our pool was undergoing an extensive refurbishment and it was time to replace the decking around the pool and install a new glass fence. Removing the old deck revealed a badly decayed wooden foundation. A quick fix would have been cheaper but we wanted a high quality deck that would go the distance. Marcello delivered in spades. The TEX composite decking looks brilliant as does the new glass fence. Marcello is a dedicated and talented carpenter. Thanks mate for a great job. [rating] => 5.0 [highlight] => [date] => 2023-11-23 [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUNsNWVtdm9nRRAB [reply] => ) [8] => stdClass Object ( [id] => 9 [hidden] => 0 [user] => Gareth Cooper [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjXBb5_V6R2sZCeUCvrLn8cvAoKxhqVLbOYXd-_nW26-X9ufahQ=s120-c-rp-mo-br100 [text] => Amazing workmanship iv never seen lads work as hard after a re roof on my Bali hut in and out in two days perfect work and my garden was cleaner than when they arrived [rating] => 5.0 [highlight] => [date] => 2023-11-16 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUNsMnV2N1V3EAE [reply] => ) [9] => stdClass Object ( [id] => 10 [hidden] => 0 [user] => karen largey [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLrulNyec0skpXIPalYgG8YJYJdDpy792xl-b5Nad9nAP1jDA=s120-c-rp-mo-br100 [text] => Great professional people!!! Marcello and staff!! Would highly recommend!! [rating] => 5.0 [highlight] => [date] => 2023-11-11 [reviewId] => ChdDSUhNMG9nS0VJQ0FnSURGNzYyVHhRRRAB [reply] => ) )CSS:
Active Theme: Hello Elementor 3.1.0
Plugins:
Elementor (3.22.3 – active)
Elementor Pro (3.22.1 – active)
Rank Math SEO (1.0.222 – active)
Redirection (5.4.2 – active)
SMTP2GO – Email Made Easy (1.8.2 – active)
Widgets for Google Reviews (11.9 – active)
Yoast Duplicate Post (4.5 – active)Thanks, we’ll check it!
Hi, just bumping this thread. Is there any sort of hot fix I can apply for the plugin to work?
Hi!
In the next version of the plugin, this issue will be resolved!
Please try reconnecting the URL in the meantime!
Thanks for your feedbacks and your patience!
Trustindex Team
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This reply was modified 1 year, 10 months ago by
Lídia from Trustindex.
Thank you. Last time while troubleshooting we tried that and it didn’t work but today we updated a few plugins and reconnected and now it’s working again. The plugins we updated were the elementor ones so maybe there was a conflict there.
Appreciate the help though!
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This reply was modified 1 year, 10 months ago by
The topic ‘CSS file could not be saved’ is closed to new replies.