• Resolved stevek28

    (@stevek28)


    Hello Marcel,

    I really like your plugin – thx for providing it!

    Unfortunately I face a strange problem with the gwolle-gb plugin on my site:
    http://goo.gl/6pmbng

    Most of the time, not always, the page containing the GB (via shortcode [gwolle_gb]) does not load correctly.

    When this happens, reproducible when one clicks on another menu item of the site and the returns to the GB Page (Gästebuch) this or parts of this happen:
    – CSS Background style (admin entries) is not loaded
    – A Click on the “New entry” Button (Neuen Eintrag erstellen) doesn’t show the form -nothing happens
    – A click on the “Edit” Links do not open the entry in WP backend – nothing happens

    The strange thing is, when I SHIFT-Reload the page EVERYTHING is displayed correctly and works fine.

    Gwolle_GB Version 1.1.6 /also happened on 1.1.4, 1.1.5
    WP Version: 3.5.1 (due to theme limitations)
    Tested on all major latest Browsers

    Do you have any idea what could cause this and how I can fix it?

    Thank you very much for your help in advance!

    Greetings from Vienna,

    stefan

    https://ww.wp.xz.cn/plugins/gwolle-gb/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Dear Stefan,

    recently I had similiar problems.

    According to the CSS background of admin entries this solved my problem:

    #gwolle_gb .admin-entry {
    color: #CCCCCC!important;
    background-image: none!important;
    background-color: #191919!important;
    padding-left: 5px;
    }

    Switching off background image is important to load the setting of background-color.

    According to the other themes take care of any cache and cache plugin. For me, I had to delete cached files to make the guestbook run as expected.

    Grüß Gott,

    Eckhard

    Plugin Author Marcel Pol

    (@mpol)

    Hi, I just tried that website. It does work for me on Firefox.
    I’m not sure where things are going wrong. The loading of menu-items is done through AJAX.
    I’m sorry, but I don’t think this is specific for this plugin, and I just don’t know what the problem is.

    Thread Starter stevek28

    (@stevek28)

    @eckhard, thank you for your answer! Did you place this css code in the gwolle css file or in the WP one?

    Concerning cache – I do not use any cache plugins.. Is there another Cache for WordPress itself I have to delete?

    Thx!

    greetings,

    stefan

    Thread Starter stevek28

    (@stevek28)

    @marcel: thx for your answer! Marcel, I cannot believe it works for you in Firefox.

    When you click my link http://goo.gl/6pmbng loading the “Gästebuch” (gwolle) page, yes, it also works for me in the first place, but when you change to another page then, e.g. to “Engel und Feen” and then return to “Gästebuch” (gwolle) page, the “Neuen Eintrag erstellen” (New entry) button remains inactive..

    Could you pls. be so kind and try again?

    Thank you so much!

    stefan

    Stefan, the css code should not be placed neither in Gwolle-GB nor in WordPress. It should be placed in a custom css file, depending on the theme you are using. It seems, you are using a theme named “Rhea”. So ask the provider of this theme where to place a user defined “style.css” file. I assume, it should be placed at wp-content/themes/rhea. Or, if you are using a “child theme” of “Rhea”, the file should be stored at wp-content/themes/rhea-child.
    Regarding caching: Be sure, none of your plugins provides caching. May be you are using a plugin which provides caching and you are not aware of this. So switch off any plugin which might provide caching.
    Caching can be done on server side and/or on client side. Typically on client side it is done by your browser. To bypass the browser cache, you might try “F5” or “Ctrl-F5” (Strg-F5 at keyboards with German layout). It depends on the browser you are using. So check for short keys concerning caching in the documentation of the browser you are using. Or give another browser a try.
    I can verify the problem of a not active button “Neuen Beitrag erstellen”. In my case (using Chrome browser), it helped to use “Ctrl-F5” to activate the input form.

    Cheers,

    Eckhard

    Thread Starter stevek28

    (@stevek28)

    @eckhard – Thank you for your detailed answer! I will try as soon as I find time..;-)
    greetings,
    stefan

Viewing 6 replies - 1 through 6 (of 6 total)

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