• Resolved lazospap3

    (@lazospap3)


    Hello i’m experiencing a problem with the plugin, when i active the CSS and JS optimize
    my homepage shows up a full white screen expect from my logo and the footer area that.
    Why is this happening ?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    hey lazospap3;
    as per the troubleshooting guidelines in the FAQ best approach is to enable only CSS or only JS optimization to see which one is causing the server error. based on that we can see what the next steps should be.

    hope this helps,
    frank

    Thread Starter lazospap3

    (@lazospap3)

    When i have enabled only the CSS optimization everything workings but i have some off CSS rules abolition example : my view button from my product hover is not on center as it was.
    But when i enable the JS optimization the white page appears in my home page.
    So and the CSS abolition some of my CSS rules that i have created and on the other hand the JS optimization white page my home page.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    re. the smaller CSS issue; try unticking the “also aggregate inline CSS”-option. alternatively you might have to exclude some CSS from optimization.

    re. the bigger JS issue; can you check your php errorlog for relevant PHP-errors? alternatively you can try excluding your JS-files one at a time to find the culprit.

    Thread Starter lazospap3

    (@lazospap3)

    Ok the CSS is fixed in the pc i have disabled that feature, but in the mobile version was altered.

    How can i do that if you can provide me some steps.

    • This reply was modified 7 years, 10 months ago by lazospap3.
    Plugin Author Optimizing Matters

    (@optimizingmatters)

    Ok the CSS is fixed in the pc i have disabled that feature, but in the mobile version was altered.

    well, you might i that case have to exclude some (mobile-specific) CSS from optimization?

    How can i do that if you can provide me some steps.

    Regarding your PHP-errorlog; that depends on if/ where your hoster has the php-errors logged, better check with them?

    Regarding excluding JS; have a look a the AO FAQ (linked above) for info on how to exclude.

    But I think the reason for the white screen is that you also have hummingbird do JS minification. having 2 (or more) plugins doing the same thing can lead to unforeseen things (like white screens) I’m afraid. So if you want to use Autoptimize disable Hummingbird for CSS & JS minification and things will probably work a lot better 😉

    frank

    Thread Starter lazospap3

    (@lazospap3)

    Yeah it was that reason the plugin Hummingbird was making the problem thank you for your tip!

    It worked in the mobile too the CSS in mobile is fixed.

    • This reply was modified 7 years, 10 months ago by lazospap3.
    Plugin Author Optimizing Matters

    (@optimizingmatters)

    Great lazospap3! feel free to leave a review of the plugin and support here! 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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