Css not working

  • Resolved pandglobal

    (@pandglobal)


    8 years, 3 months ago

    please i added this css to remove the existing request from my support form page but is not working. i added it in my child themes css.

    //CSS to hide existing existing tickets
    <style>
    .support_option_choose{
    display:none;
    }
    </style>

Viewing 4 replies - 1 through 4 (of 4 total)
  • wsdesk

    (@wsdesk)

    8 years, 3 months ago

    Hi,

    Please add the code to your additional CSS. It will work.

    Regards,
    Team WSDesk

    • This reply was modified 8 years, 3 months ago by wsdesk.
    Thread Starter pandglobal

    (@pandglobal)

    8 years, 3 months ago

    Okay thanks it worked, i simply added this code
    .support_option_choose{
    display:none;
    }

    not the below one, the below was indicating errors
    //CSS to hide existing existing tickets
    <style>
    .support_option_choose{
    display:none;
    }
    </style>

    Thread Starter pandglobal

    (@pandglobal)

    8 years, 3 months ago

    Please the css removed the button that said check for existing request in the form page which i wanted, but then the page i placed [wsdesk_support display=check_request] is no longer showing users already submitted tickets, why?

    my intention was to remove the link that says check existing request from the form but i will output the result in a separate page which will show only submitted tickets

    wsdesk

    (@wsdesk)

    8 years, 3 months ago

    [wsdesk_support display=check_request] short-code is a premium feature and you are using the free version.

    Regards,
    Team WSDesk

Viewing 4 replies - 1 through 4 (of 4 total)

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