CSS style not working on Multisite

Hi @mrkrk,

Could you please go to:

/wp-content/uploads/forminator/.htaccess

And check whether you have the following rule present inside the .htaccess file:

Options -ExecCGI

If present, please remove the above line from the existing code and also implement the following code as a mu-plugins to prevent the issue from occuring.

<?php
add_filter( 'forminator_upload_root_htaccess_rules', 'wpmudev_remove_htaccess_rules', 10, 1 );
function wpmudev_remove_htaccess_rules( $rules ) {
	if ( ! empty( $rules ) ) {
		$rules = str_replace('Options -ExecCGI', '', $rules);
	}
	return $rules;
}

Please check this link on how to implement the above code as a mu-plugins:
https://wpmudev.com/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins

Please let me know how that goes, or if you have any doubts in implementing the code.

Kind Regards,

Nithin

Hello @mrkrk ,

You’re right, there’s no much info in the debug log unfortunately.

Could you please check if you have the server (Apache, NGINX, etc.) logs, and send the recent error logs as well, after refreshing the page with the form on your site a few times.

Depending on the server setup, these logs can be typically found in /logs or /var/log/httpd or /var/log/apache2 directory (for Apache servers).

In NGINX, the default location might be /var/log/nginx/.

Please use the same email address: [email protected]
and subject: ATTN: WPMU DEV support – wp.org

Kind Regards,
Dmytro

Hi @mrkrk

I’m sorry for late response!

The log shows that this is related to what Nithin mentioned in first response. This specific message in the log

Option ExecCGI not allowed here

confirms that.

I understand that you have tried to remove the “Options -ExecCGI” option from .htaccess file in Forminator uploads folder and that didn’t help. This means that it’s “forced” on server configuration level (or in one of .htaccess files in parent folders).

Overall, this is an issue that our developers are already aware of and are working on a general fix (to be implemented with one of upcoming releases) but for now if the suggested modification didn’t work, two other ways would be:

1. talk to your host support and ask them if they could help allow ExecCGI in this particular folder “/wp-content/uploads/forminator”

2. or you can try this:

– locate the blocked file (according to log it would be “/wp-content/uploads/sites/2/forminator/59_51f81d7a56ee03ff049eedfe97c78e1d/css/style-59.css”) using FTP or some kind of “File Manager” hosting tool
– copy entire CSS from it
– and add the same CSS via theme’s “Custom CSS” option or through the plugin like Simple CSS
– clear all cache after that

The error on the file and in log would still be there and any changes to the form appearance made via plugin UI afterwards wouldn’t be reflected (unless you’d again manually add that CSS the same way) but at least it should make the form style working again until it’s fully fixed in the plugin.

Best regards,
Adam