• Frank Otto

    (@tricktrommler)


    I’m having trouble importing redirects as a CSV file. Even the sample CSV template didn’t work.

    Could this be a problem with my spreadsheet program? I use Apple Numbers and export the CSV file as Unicode UTF-8.

    I always get an error message saying that the table column headers must contain “source-url” and “target-url”—but these are definitely there.

    Does anyone have any idea what might be causing this?

    Thanks & Cheers!

    Frank

    The page I need help with: [log in to see the link]

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  • Plugin Support BSFNamrata

    (@namratabsf)

    Hello @tricktrommler ,

    Thank you for reporting this issue and for sharing the details. We truly appreciate the time you’ve taken to investigate the behavior and provide such helpful feedback.

    We’ve reviewed the issue and identified an improvement that should make the CSV import process more reliable, particularly for files exported from spreadsheet applications such as Apple Numbers.

    This improvement is planned for the upcoming SureRank update. We’ll keep you posted and let you know as soon as the new version is available.

    Thank you again for bringing this to our attention. Your feedback helps us improve the plugin and provide a better experience for all users.

    Best regards,
    Namrata

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