• Resolved gustavoo

    (@gustavoo)


    Hi,

    First of thank you for such an easy to use plugin. I have a little problem with export CSV. When I export, the file that I get has a wrong characterset so the file is not read able. I think export is not set to UTF-8 characterset. Because the submissions are shown ok in dashbord but the export has problems.

    Cheers.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author jasongreen

    (@jasongreen)

    Hi

    In the plugin folder can you replace Admin.php with this updated version.

    https://drive.google.com/open?id=0Bwy8G0Xiy9l_Y2hqWDRmemVZaDA

    I’ve changed the character encoding so this should work.

    Regards

    Jason

    larissaleeper

    (@larissaleeper)

    I am having the same weird output issues. This client has had 180 submissions and I need to export!!!

    I replaced the Admin.php with the one you provided above and no change. Please help, I sincerely appreciate it!

    Output exaample below
    `<br />
    <b>Fatal error</b>: Uncaught exception ‘Exception’ with message ‘Serialization of ‘Closure’ is not allowed’ in /home/truefoun/public_html/wp-includes/class-wp-query.php:1043
    Stack trace:
    #0 [internal function]: SplDoublyLinkedList->serialize()
    #1 /home/truefoun/public_html/wp-includes/class-wp-query.php(1043): serialize(Array)
    #2 /home/truefoun/public_html/wp-includes/class-wp-query.php(1668): WP_Query->parse_query()
    #3 /home/truefoun/public_html/wp-includes/class-wp-query.php(3238): WP_Query->get_posts()
    #4 /home/truefoun/public_html/wp-includes/post.php(1689): WP_Query->query(Array)
    #5 /home/truefoun/public_html/wp-content/plugins/contact-form-submissions/Admin.php(449): get_posts(Array)
    #6 [internal function]: WPCF7SAdmin->export_request(Object(WP))
    #7 /home/truefoun/public_html/wp-includes/class-wp-hook.php(298): call_user_func_array(Array Array)
    #8 /home/truefoun/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(” Array)
    #9 /home/truefoun/public_html/wp-includes/plugin.php(515): WP_Hook->do_action(Ar in <b>/home/truefoun/public_html/wp-includes/class-wp-query.php</b> on line <b>1043</b><br />

    Plugin Author jasongreen

    (@jasongreen)

    @larissaleeper – This is a different issue. What king of data do you have in your contact forms? Looks like there might be some characters which are breaking.

    larissaleeper

    (@larissaleeper)

    I have html surrounding the CF7 elements. so the form would look nice. But, when I look at the submissions they are in there separated by form field, so it is reading it right. it is just the export that’s weird.

    do u think recaptcha is the problem maybe?

    Thanks

    larissaleeper

    (@larissaleeper)

    Just wondering if you saw this response? Any further help??? πŸ™ THANKS!

    Please, Jason could you please put again the Admin.php link with the updated version? The one you posted earlier is not working. Thanks a lot!

    Pablo

    Thread Starter gustavoo

    (@gustavoo)

    Hi,
    Same problem for me πŸ˜€
    File does not exist. would you please re-upload it?
    Thanks in advance.

    Same problem here, the answers are in hebrew, when I export the data to a csv file I get gibrish… you can see print screen here, I downloaded the plugin two days ago so I am pretty sure it is up to date (ver 1.5.6 ).

    2017-07-25_1527

    I never got it solved, I had to use a different plugin, Flamingo.

    Plugin Author jasongreen

    (@jasongreen)

    Hi All

    Sorry I missed this thread.

    I’m currently working on a fix for character encoding and hope to have a new version out with a fix in the next couple of days.

    I changed the encoding from utf-16le to utf-8 in the three instances at the admin.php file. than opened the file via google sheets and I see the Hebrew text as it should be.

Viewing 11 replies - 1 through 11 (of 11 total)

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