CSV Export umlauts wrong

  • Resolved Spedie

    (@spedie)


    7 months, 1 week ago

    Hello,

    Umlauts are not displayed correctly during CSV export.

    For example:
    für Rückfragen
    is output as follows
    für Rückfragen

    This is a German version of WordPress.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mark Westguard

    (@westguard)

    7 months, 1 week ago

    Hi @spedie

    I ran a test here and it worked ok. Extract from CSV file:

    "für Rückfragen","für Rückfragen",[email protected],,"für Rückfragen"

    If you check the raw CSV file, e.g. a code editor, does it look ok? Perhaps the issue is happening after you import the file?

    If not, please send a copy of the CSV file and an export of your form to our support team and we’ll be happy to look into it further.

    https://wsform.com/support/

    Thanks!

    Mark

    Thread Starter Spedie

    (@spedie)

    7 months, 1 week ago

    You’re right.
    It actually displays correctly in Windows Notepad.

    It now displays correctly in Excel, too, even when I import the file as Unicode (UTF-8).

    So I have to make sure I set the Unicode correctly in Excel.

    Thank you very much, that helped me a lot.

    Plugin Author Mark Westguard

    (@westguard)

    7 months, 1 week ago

    You are very welcome!

Viewing 3 replies - 1 through 3 (of 3 total)

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