CSV File Upload Error

  • mbarnes101

    (@mbarnes101)


    9 years, 2 months ago

    I am unable to upload a csv file of products to my site from the frontend vendor dashboard site. This is critical because vendors will need to upload products to sell on my site.

    The error is below:
    <!DOCTYPE html>
    <html>
    <head>
    <meta charset=”UTF-8″>
    <title>403 Forbidden</title>
    </head>
    <body>

    <h1>403 Forbidden</h1>

    <p>A potentially unsafe operation has been detected in your request to this site.</p>

    <p style=”color: #999999;margin-top: 2rem;”>Generated by Wordfence at Mon, 10 Apr 2017 9:10:15 GMT.<br>Your computer’s time: <script type=”application/javascript”>document.write(new Date().toUTCString());</script>.</p>

    </body>
    </html>

Viewing 4 replies - 1 through 4 (of 4 total)
  • bluebearmedia

    (@bluebearmedia)

    9 years, 2 months ago

    Put your Wordfence firewall into “Learning Mode”, then perform your typical CSV file upload so that Wordfence can learn what constitutes a valid interaction for your site.

    Once the interaction has been whitelisted by the firewall, turn off “Learning Mode” and enable the Firewall again.

    Plugin Support wfphil

    (@wfphil)

    9 years, 2 months ago

    Hello,

    As @blubearmedia pointed out you can go to the “Firewall” page and switch the firewall to Learning mode. If you need more information on how to use “Learning Mode” then please take a look at our documentation below:

    How to use Learning Mode

    Finally, it is very important that once the firewall whitelists the CSV file upload action then you need to go back to the “Firewall” page and switch the firewall back to “Enabled & Protecting”.

    mcguing

    (@mcguing)

    9 years, 1 month ago

    I am unable to upload my CSV File to my woocommerce, I receive the following

    “Something went wrong we cannot make connection to the server”

    I am not sure what is wrong,

    Plugin Support wfphil

    (@wfphil)

    9 years, 1 month ago

    Hello,

    Can we check to see if it is Wordfence causing this new connection error please.

    1. Try to upload a CSV file again to make sure that the error still exists – “Something went wrong we cannot make connection to the server”.
    2. Next, go to your plugins page and de-activate Wordfence.
      Try and upload your CSV file again.
    3. If the CSV file upload is successful then go back to the plugins page and activate Wordfence. Now try to upload a CSV file again to double check that you get the connection error again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘CSV File Upload Error’ is closed to new replies.