Csv image issues

  • Resolved cdfstu

    (@cdfstu)


    5 years, 9 months ago

    Hello

    I’m having problems with the csv images being displayed incorrectly when uploaded to a WooCommerce site.

    I label the images on the csv file correctly in a column for the featured image, and a column for the gallery images (2 images) namely 230123 and 230123_1, 230123_2

    However the drop down menu when you upload the csv only lets you choose “images” as the location and then the latter files replace the featured product image and I can’t work out how to make it work correctly. Ultimately
    I have about 2,000 gallery images that I need to upload to approx 1,000 existing products.

    Any help appreciated
    Thanks
    Stu

Viewing 11 replies - 1 through 11 (of 11 total)
  • seank123

    (@seank123)

    5 years, 9 months ago

    Is this the built in CSV importer?

    If so, then you only need one column – the first image in there is used as the featured, the others as the gallery.

    So – 230123, 230123_1, 230123_2 in the Images column would give you the featured image and two gallery images.

    Have a look at the CSV format details here: https://github.com/woocommerce/woocommerce/wiki/Product-CSV-Import-Schema#csv-columns-and-formatting

    Thread Starter cdfstu

    (@cdfstu)

    5 years, 9 months ago

    Hi there

    That’s what I’m using but when I’ve tried even one column with the format you’ve suggested it still does the same.

    the 230123_1, 230123_2 are the only
    Images uploaded and one shows as the featured image. Could it be the file names are too similar?
    Thanks
    Stuart

    seank123

    (@seank123)

    5 years, 9 months ago

    Is the 230123 image on the server?

    How exactly are you uploading them?

    Thread Starter cdfstu

    (@cdfstu)

    5 years, 9 months ago

    Hi Sean

    I’ve already uploaded the images and they are in the media area already.

    It must be something simple but for the life of me I can’t see it

    Thanks
    Stu

    seank123

    (@seank123)

    5 years, 9 months ago

    Are you sure there is a file called 230123?

    Thread Starter cdfstu

    (@cdfstu)

    5 years, 9 months ago

    Hi Sean

    So the 230123 would be the calendar

    And the respective -1 & _2 the inner and reverse side.

    Should rename them a & b do you think?
    Cheers

    seank123

    (@seank123)

    5 years, 9 months ago

    You could try renaming.

    Wordpress adds _1, _2 etc to image names if you upload two with the same name – or if you upload a copy of an image before you delete the original – so that might be confusing it?

    Thread Starter cdfstu

    (@cdfstu)

    5 years, 9 months ago

    Yeah that’s a good point – and I’ll give it a go.
    Much appreciated
    Stu

    Thread Starter cdfstu

    (@cdfstu)

    5 years, 9 months ago

    Update:

    So it worked as long as I provided the full url of the first image I already uploaded, and then just the numbers of the following two (210230_1,210230_b)

    Obviously this means I still need to go into each listing to get the Url.

    Any suggestions?
    Thanks

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    5 years, 8 months ago

    Hi @cdfstu. Be sure to include the extension of the images as well in the csv file. We have an FAQ on importing photos to help you here – https://docs.woocommerce.com/document/product-csv-import-suite-faq-troubleshooting/#section-9

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    5 years, 7 months ago

    Hi @cdfstu. I shared the wrong link for images. This is the correct guide.

    However, we haven’t heard from you in a while. I hope that means that you’ve resolved the issue. If you have any other questions, please feel free to start a new thread.

Viewing 11 replies - 1 through 11 (of 11 total)

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