• Resolved proximsol

    (@proximsol)


    Trying to get an import to work from a third party CSV export from another system.

    I need to bring in the membership start and end dates. I’m using the following column headers in my CSV but they are ignored and the dates are set to the current system date/time?

    Tried:
    user_registered
    member_since
    membership_expiration

    Date format example: 2020-04-29 00:00:00

    Can’t figure it – any advice?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Javier Carazo

    (@carazo)

    @proximsol,

    Good morning, which membership system are you using?

    The only one that is from WordPress is user_registered and the format seems to be correct: Y-m-d H:i:s

    Respect to the others tell me your membership system and I tell you how to proceed.

    Thread Starter proximsol

    (@proximsol)

    Hi, thanks for reply.

    I’m using WooCommerce with the official Membership extension/plug-in. While the date formats do look correct, it is ignored during the import it seems?

    Plugin Author Javier Carazo

    (@carazo)

    Please read the documentation tab.

    There you will see the links where we describe how you should do the import.

    You have also an example with the correct format.

    Please take care of it, if you use columns that does not exist or you ignore some necessary columns, it won’t work.

Viewing 3 replies - 1 through 3 (of 3 total)

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