ctx feed plugin conflicts with Ninja Forms?

  • Resolved truebird

    (@truebird)


    5 months, 1 week ago

    Hi all,

    from Ninja Forms support: “Also, from the site tests, the “CTX Feed” plugin was causing the “Advanced” tab of the form editor to not display correctly.” See Also in Advanced Tab the boxes are blank with no info but clicking into them have some info https://app.screencast.com/5xR7BAKVIx3ft and may conflict with other things like with Ninja Forms. Do you have solutions to this so we can keep using your feed with Ninja Forms?

    FYI, Ninja Forms is a HUGE part of our site. We use CTX feed though for our Google Shopping feeds.

    https://ninjaforms.com/

    Let me know?

    Thanks.

    Greg

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mansary

    (@mansary)

    5 months, 1 week ago

    Dear @truebird

    Thank you for reaching out to us.

    Based on our initial review, this appears to be a compatibility-related issue. To properly investigate and identify a possible solution, we will need to check the setup and replicate the ninja form setup on our end.

    For this reason, we kindly request you to contact us through the support channel linked here, so we can securely access the necessary details and assist you more effectively in resolving the issue.

    We appreciate your cooperation and look forward to helping you resolve this as quickly as possible.

    Kind regards,

    Thread Starter truebird

    (@truebird)

    5 months, 1 week ago

    I just sent you a form submission here https://webappick.com/contact and in the body I referred to https://ww.wp.xz.cn/support/topic/ctx-feed-plugin-conflicts-with-ninja-forms/#post-18771610

    FYI…

    Let me know you got this?

    🙂

    Greg

    Plugin Support mansary

    (@mansary)

    4 months, 3 weeks ago

    Dear @truebird

    We hope you are doing well.

    As discussed on the WebAppick support forum, we have released a new version that resolves the issue related to Ninja Forms. Based on this update, we are considering this matter resolved.

    If you require any further assistance or have additional questions, please feel free to open a new support topic. We’ll be happy to help.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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